The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. 11. ghedoicy. Past performance is not indicative of future results. Delta SkyMiles Platinum Business American Express Card. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. Maximum coverage per purchase protection claim: $1,000 per item ($500 per event if related to a natural disaster). Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . The card details on this page have not been reviewed or provided by the card issuer. Your next step should be to check the cards benefits guide to determine if your item and its form of damage or loss are eligible. Coverage can vary based on your state of residence, though, and bonus categories sometimes have caps. Earn a $200 bonus after you spend $500 on purchases in the first 3 months from account opening. Earning rates: 3% cash back at U.S. supermarkets, U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%) and 1% cash back on other purchases. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. Official application link: Blue Cash Everyday Card from American Express. update? Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. Also, if it was gone 30 minutes later, it was stolen. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Check your eligibility here. Enrollment required. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Business fixtures including air conditioners, refrigerators and heaters. same thing happened to me, left a small bag under front seat. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. In contrast, several premium American Express Cards provide coverage of up to $10,000 per incident, up to $50,000 per card member account per calendar year. Battle of the premium travel rewards cards which is best for you? Not if you used the right credit card to make the purchase. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Not lost, you know where you left it, and someone took it knowing it did not belong to them. Delta SkyMiles Reserve Business American Express Card. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. Claims can be made online or by giving American Express a call at 1-800-322-1277. Pre-qualified offers are not binding. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. The rotating bonus categories offered by the Chase Freedom Flex make it an excellent choice for purchases that fit into bonus categories. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. The following items are excluded from this policy: See the entire return protection policy for your card here. Plus, your own feed of TPG content. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). This is important because many cardholders believe American Express has the least painful claim process of any issuer. The American Express Platinum cards are eligible for American Express Purchase Protection. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. is no longer available through NerdWallet. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Terms apply to the offers listed on this page. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. NerdWallet strives to keep its information accurate and up to date. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Our partners cannot pay us to guarantee favorable reviews of their products or services. Delta SkyMiles Platinum American Express Card. Learn more: The best travel credit cards right now. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. Check your benefits guide for complete details. Depending on the credit card, the coverage amount and the duration of the protection may differ. In the case of a damage claim, you may need to send in the broken item. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Do not sell or share my personal information. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Permanent household items such as carpet, flooring, air conditioners and refrigerators. Please view our advertising policy page for more information. You need to typically provide documentation (receipts) and sometimes proof such as a police report. You will be asked certain questions about your claim at that time. However, this does not influence our evaluations. Explore our Cards Terms and Conditions If your claim is successful, the credit card company will choose to replace, repair or reimburse you for the lost or damaged item. hbbd``b`@/P k ";d100O@ T9 3 You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Terms apply. 961 0 obj <> endobj All financial products, shopping products and services are presented without warranty. The card details on this page have not been reviewed or provided by the card issuer. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. *Eligibility and benefit levels vary by card. Several credit cards may even provide protection if you lose a recently-purchased item. A variable APR of 19.49%28.24% applies thereafter. And be aware of excluded purchases, too. It seemed like a good idea at the time, but once I received it and had a chance to install it, I realized that it scared my daughter and seemed too dangerous to me as well. So how do we make money? Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. And Visa offers Purchase Security to Visa Infinite cardmembers. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Terms apply. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. has been collected independently by NerdWallet. So, checking the terms for your AmEx card when you need coverage is essential. Location: ZOA, SFO, HKG. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Marriott Bonvoy Business American Express Card. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. The Forbes Advisor editorial team is independent and objective. Theres nothing easier than buying a gift card at the last minute. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. Plus, AmEx can change the coverage at any time. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. TPG values this bonus at $1,200. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. How do I Earn Membership Rewards Points? For an explanation of our Advertising Policy, visit. Additional reporting by Stella Shon, Carissa Rawson, Christina Ly and Ryan Smith. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. For example, AmEx won't approve a claim for damage to an item "purchased for play." Find the right card for you. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. Improve earnings, maximize rewards and track progress toward dream trips. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Terms apply. Products covered by an unconditional satisfaction guarantee. If submitting a claim by phone, you will be asked certain questions about your claim. I was not asked to return the items in question in either case. , other credit card benefits you might be eligible for. Our points-obsessed staff uses a plethora of credit cards on a daily basis. **, Morgan Stanley Blue Cash Preferred American Express Card.**. Many or all of the products featured here are from our partners who compensate us. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Official application link: Chase Freedom Flex. Help protect your eligible There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. How do I find and add Amex Offers to my Card? As always, check your credit cards guide to benefits to see which benefits apply to you. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. When evaluating offers, please review the financial institutions Terms and Conditions. Visit americanexpress.com/benefitsguide for details. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. How do I Earn Membership Rewards Points? Visit americanexpress.com/benefitsguide for details. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. Our opinions are our own. Any other documentation needed to substantiate your claim. All financial products, shopping products and services are presented without warranty. One-of-a-kind items, such as antiques and artwork, or limited-edition items. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. 0 Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Whether you want to pay less interest or earn more rewards, the right card's out there. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. *Benefits may vary by issuer. Editors note: This is a recurring post, regularly updated with new information. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Our points-obsessed staff uses a plethora of credit cards on a daily basis. are covered by AmEx's purchase protection coverage. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Eligibility and Benefit level varies by Card. Please visit americanexpress.com/benefitsguide for more details. Plus, not all damage and losses are covered. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Consumable or perishable items like food and batteries. Can You Buy Gift Cards with a Credit Card? This coverage is complimentary on most AmEx cards including some debit,. Not all purchase protection benefits are created equal. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. American Express processes claims more quickly than some other issuers. Ben Luthi is a former credit card specialist for NerdWallet. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased through. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Instead, check the benefits guide to see the card's purchase protection coverage. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Gold or Rose Gold. New comments cannot be posted and votes cannot be cast. Terms apply. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. Press question mark to learn the rest of the keyboard shortcuts. 995 0 obj <>stream All policies have a maximum limit of $50,000 in claims per calendar year. and U.S. supermarkets. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. We believe everyone should be able to make financial decisions with confidence. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Delta SkyMiles Gold Business American Express Card. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. To view rates and fees of The Platinum Card from American Express, see this page. Terms, conditions and limitations apply. Related: Best credit cards with purchase protection. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. $1,000 per item (or $500 per event for natural disasters).*. *Excess of 50 applies. The coverage maximum with most American . Who should (and shouldnt) get the Capital One Venture X card? Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. PSA: Never ever ever put anything in the seat pocket of an airplane. ;*KLjmNT Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Hilton Honors American Express Surpass Card. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either.