If you don't see Manage subscriptions in the list of options, that probably means you've subscribed through another service (or you're receiving the channel for free). This a forum where help is provided mostly by other users. And though it looked like Amazon might be left out of the fun, Disney announced prior to launch that Disney Plus would also come to Fire TV, alongside Samsung and LG televisions. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Disney Plus First and foremost, if you havent subscribed to Disney Plus, youll need to purchase a membership in order to start viewing content on the service. Go back to your Roku Home Screen, where you will see the Roku Disney+ application. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. This article will discuss everything you need to know to watch Disney Plus on Roku. Your email address will not be published. Are you excited to install Disney Plus on your Roku? Disney Plus recommends a high-speed internet connection for the best streaming experience. Now, scroll down to 'Search Channels' and select this option. Will I be entitled to the free one week trial, before being billed? Everything you need to know about Disney Plus, How to manage Disney Plus subtitles on Roku, How to change Disney Plus language on Roku, Which Roku streaming device is right for you. We've also previously mentioned the Disney+ bundle that brings Disney Plus, Hulu, and ESPN Plus - for the price of $13.99 per month. To grab the app, navigate to the Roku Store on your device or head over to Rokus web store here to add the app remotely. I just kept getting an automated generic response. 1. Disney Plus supports many Roku devices that let you stream 4k and HD quality content. Check out the following guides for more information. Would you do so? When can we expect it, I just purchased the DP. Next, choose the Add Channel button, and your Roku device will start downloading the app. Today's best Disney+ and Disney+ Bundle deals, Managing Editor (Entertainment, Streaming), (Image credit: Shutterstock / Tom's Guide), Disney Plus with ads beats Netflix with ads, Roku is constantly filling The Roku Channel with new free linear TV, How to watch History of the World, Part II: release date and time, AEW Revolution 2023 live stream, start time, card and how to watch online, This one hack saved my succulent and it takes seconds, Meta Quest 2, Quest Pro get huge price drops as Meta eyes Apple VR, iPhone 15 Pro Max release date predictions, rumored specs, cameras and more, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. It appears as Roku Disney Electric, Thanks for the posts.For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. With that said, the latest model of the following devices are supported: As said above, your device needs to run Roku OS version 9.2 to be able to install Disney Plus. Roku shows Disney plus as cancelled in March 2020 but I have been charged monthly ever since. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Heres a list of all the Roku devices that support Disney Plus right now. Available on a number of devices, follow our guide on how to install it on Disney Plus on Roku. More on this in a moment. If you own a device that isnt receiving the latest Roku updates, you should still be able to download and use Disney Plus, but may experience certain issues involving certain channels. The "Roku for Disney Electro" is not your yearly Disney + subscription, it is a movie or subscription that your child has purchased because once you enter that payment method anybody who gets their hands on that remote can purchase or sign up for whatever is available on Roku. Heres how to add, manage, and cancel Disney Plus on Roku. When you purchase through links on our site, we may earn an affiliate commission. What if they dont have an answer? To cancel, select a channel using your Roku remote, press the asterisk key, and choose "Manage subscription.". After subscribing to Disney+, turn on your Roku device > Press Home button > Select Streaming Channels. Your email address will not be published. Mark_Weinreb. Before moving on to the price, theres an important factor to mention here. You should see a pop-up window appear. Now, scroll down to 'Search Channels ' and select this option. Roku is also a prime platform for Disney Plus with ads, a tier that's meant to try and keep users at a lower price (while the main ad-free Disney Plus just went up to $10.99 per month), because users there are used to ads. Moreover, with a VPN, you can quickly solve the Disney Plus error code 73, which occurs due to geo-restrictions. If this post solves your problem please help others find this answer and click "Accept as Solution.". These "channels" are known as free ad-supported streaming TV (aka FAST) programming. Links on Android Authority may earn us a commission. Are there 4K streaming options for Disney Plus on Roku devices? Overall, any Roku device made in the last six years should run Disney Plus just fine. Links on Android Authority may earn us a commission. Get Disney+ on Roku with ExpressVPN. Does the charges say they are from Roku or from Disney+? To try out this option, visit Disney Plus on Roku's website and select 'Add Channel.' I attempted an email and that isn't working either. Although certain items are missing from the compatibility list, its nice to know that at least the Roku users will be satisfied. Many Roku channels are available for free, but if you subscribe to a paid channel through your Roku device, you may eventually want to cancel that subscription. Select Account > Subscription. 3. The community to answer your questions? Similar to subtitles, your options will change depending on the particular video. So, check below for more information. Let me know if you have any other questions.Best regards,Mary. 4. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I ordered the 6.99 a month Disney plus, will I be able to upgrade to the 12.99 bundle on release. For those curious, Prime Video and Apple TV Plus are two of the last competitors holding out. Roku is constantly filling The Roku Channel with new free linear TV channels. Also, if your Disney Plus on Roku is not working, here are the troubleshooting steps: Start the show or the movie, then hold and press the star/asterisk button on your remote control to hear the audio in a different language. There is nothing that we can do but dispute with our bank because I have called Disney+ and talk to Roku and they are both putting blame on each other stating that I bought this movie Carella that was $32.54 and and I did not and because I bought it supposedly through the in app purchase Disney+ cannot refund my money and Roku doesnt refund at all so theyre both a bunch of you know what and Im just really upset and now I have to talk to my bank and hopefully they can dispute the charge. After that, go to the System tab. Yes, Disney Plus is available on a range of Roku devices. Same here.., I contacted the hotline and they keep telling me to call Disney+ and Disney says the same thing. Privacy Policy. Can you pretend like you care about your customers and allow us to contact you directly like most normal businesses? Once app is available to add to Roku TV, how will the app know weve already paid? Update 1 (July 5) Open it, search for Disney, select the channel from results and install. American customers can also spring for the Disney Bundle, which comes withHulu and ESPN Plus. I do have Disney+, and I'm sure it's a recurring charge. Push the star/asterisk button on your remote. Most Roku TVs and add-on streamers are compatible, but youll need more advanced ones to take advantage of standards like 4K resolution, HDR, and/or Dolby Atmos surround sound. If Disney Plus isnt enough for you, you might want to look at the other streaming services available, including: If you dont have a Roku device but want to watch Disney Plus, there are other devices that you can access it on, including Disney Plus on Chromecast. If you want to know what Roku devices Disney Plus will be on, how much it will cost, and what benefits you will get, youve come to the right place. There is a free trial period of seven days. If so, you may be getting charged twice. Perhaps most importantly, however, Disney Plus will be available on PlayStation 4 and Xbox One. Next, choose the Add Channel button, and your Roku device will start downloading the app. Next: How to watch the UFC 282 live stream. Go to my.roku.com on your computer or smartphone. First, open your Roku device and access its Settings . He contributes to Future sites including TechRadar and Creative Bloq, focusing on subjects including creative software, video editing, and streaming services. Note that you will need compatible displays and speakers to experience 4K pictures and Dolby Atmos audio while watching Disney Plus content. On the Roku homescreen, highlight Disney Plus in your list of channels. ASSUMING it will be uploaded prior to 11/12? I have signed up to Disney+. There seems to be no Disney Plus app yet? Today's best Disney+ and Disney+ Bundle deals. In Disney Plus' Help Center (opens in new tab), the service simply notes "Disney+ Basic is not currently available on Roku devices or the Microsoft Windows Desktop app." I was charged for Disney+ but it's not showing up ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If so, what is happened and what is showing there? I was never able to reach anyone at ROKU. The easiest way to manage your subscriptions is to purchase them all in the same place, such as through your Roku. Select a cancelation reason to complete the process. Just go to Home > Settings > System > About. There is NO help to be found online for this issue at your website! *If you choose Hulu (With Ads) + Live TV, please keep in mind that Disney+ (With Ads) is not supported on Roku devices. For more information about a charge that didn't come from Roku, contact your bank or . Subscribe and stream movies and TV series from Disney, Pixar, Marvel, Star Wars, and National Geographic directly on supported Roku devices for just $6.99/month (plus tax, where applicable). Meanwhile, if youre wondering about Disney Plus support on your Roku TV or streaming player, youve come to the right place. You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. You got off easy. Click " Go to Channel " once Disney Plus has been added. If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. He loves writing research-based articles in different niches and translating his thoughts into words that inspire others. These models include Roku 2700X, all the way up to Roku 4670X. You can insert a . The easiest way to get the Disney Plus bundle is to sign up online. Yes, you can get Disney Plus on Roku. 3. New York, But it's obviously a screw-up in the billing reference. In general, these are time-sensitive deals that bundle Disney Plus with another service. 4. This would seem to make the issue mostly about how the ad sales are split between the two companies. Visit our corporate site (opens in new tab). When you Google it, it's not even a thing. When the My subscriptions page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. For more information, please see our On the Roku homescreen, highlight Disney Plus in your list of channels. There is no help to be found in the community and your help section on-line does not have the answer. The following model versions wont work: 2400X, 3000X, 3050X, 3100X, 2450X, 2500X, 3400X, and 3420X. Future US, Inc. Full 7th Floor, 130 West 42nd Street, That said, if (and only if) youve subscribed directly through Roku, its ridiculously easy to cancel: On newer devices, Roku lets you enable or disable subtitles on the fly. Are you wondering can you get Disney Plus on Roku? You can choose to pay either monthly ($7.99/mo) or annually ($69.99/yr). However, you can also subscribe to Disney Plus, Hulu (with ads) and ESPN Plus for just $13.99 a month. Select Audio track on the menu that appears and make a choice. Before you start streaming your favorite Disney movies on Disney Plus, youll need to get signed up for an account. Can you sense our frustration with Roku? DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee. It is no surprise if you are looking for ways to watch Disney Plus on Roku as the year 2022 brings some new hits and unique Disney content. 4. Disney Plus is available on a wide variety of Roku TV models. However, before you access its content, you will need to subscribe to Disney+. What are the Features Of Disney Plus Available On Roku Devices, I Cant find Disney Plus on Roku. On Roku devices, there are 2 methods to cancel a Disney Plus membership if youre wondering how to cancel Disney Plus on Roku: Here are the steps to cancel the subscription by using the Roku website and steps on how to search on Disney Plus on roku: Some people may require subtitles to broadcast, while others might prefer to disable them. Now, open the application, log in, and watch your favorite content. However, that doesnt mean that this process is going to be smooth for everyone. If you want a reminder of their characters backstories, all the Avengers films are available too - watch the Marvel movies in order and have yourself a marathon. Let me know if you have any other questions, and have a good day! Disney+ has ideally entered the OTT competition as it has apps for major devices, including Roku, Xbox, Smart TV, Amazon Firestick, Android, PlayStation, iOS, and much more. Disney+ allows you to stream ad-free and on-demand on up to four . Quick tip: It can be difficult to track all your subscriptions if you signed up in different places. Alternatively, try restarting your Roku along with your Wi-Fi router. Free streaming subscription trials automatically turn . Some of the devices that Disney Plus will include on its compatibility list are Roku and Roku TV devices. Apparently this is happening to several people. Additionally, the service also supports streaming in up to 4K resolution and Dolby Atmos audio for Roku depending on the device you have. You can add Disney Plus to your Roku TV from the online Roku channel store, or youll find it in the Movies & TV category of the Streaming Channels option on the Roku home screen. Visit our corporate site (opens in new tab). If you're unsure about which Roku model you have, this information is easy to check. Of course, you also need a 4K TV, as well as a fast-enough Web connection (with 25 Mbps being recommended for 4K streaming on a single device). 16-05-2020 19:57. Roku Streaming Stick models 3400X and 3420X, A menu will appear, from which you can select. First of all, all Apple TV boxes, iOS devices, as well as Macs, will support the Disney Plus app from the get-go. Have you tried contacted Disney+ to see if you currently have an active Disney+ subscription through the channel directly? Editor's note: Tom's Guide has learned, from a source familiar with the situation, that Disney Plus with ads isn't on Roku because of a disagreement over the terms of the contract. 3. He's also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans. Nobody in the world is subscribed to "Disney Electro". Though Disney+on Roku has many features, the following stand out for the recent Roku models and streaming sticks: Aside from that, the newest 4K Roku Ultra version includes a remote control with personalized shortcuts to help you get to your specific content faster. How do I add the Disney plus app to my Roku tv. In response to RMM71. More precisely, you need to use one of the following models: Roku Premiere, Roku Streaming Stick+, Roku Ultra, and Roku Streambar. Quite simply, because they cant. Its also got a bunch of exciting originals like The Mandalorian, The World According to Jeff Goldblum, and more. Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. Yes, Disney Plus does work on a number of Roku devices. Upgrade your older devices to a brand new version to effectively broadcast Disney+ and any of its channels. 2. DID this ever get fixed? Disney Plus is an upcoming streaming app from Disney. Roku is charging $16 a month for its new streaming service, Roku Channel, which is a streaming platform that provides access to thousands of free TV shows, movies, and other streaming content. It could be a login issue or internet spike. If you have a Roku device made in 2015 or later, you should be able to run Disney Plus without any issues. Thanks for posting in the Roku Community! Given the sizes of both Roku and Disney Plus, an inability to close this deal would be a mistake. Add the channel by clicking on the app. If you had Disney+ before the bundle, they discount it by $6.99, bringing it down to $6 monthly. Getting pretty frustrated with them! NY 10036. When the " My subscriptions " page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. Choose Manage subscription from the menu that pops up. Please type correct email As always, we will be keeping an eye out on the problem and let you know when it is fixed so stay tuned. From the sidebar menu on the left, select your. If "Roku" is not referenced, it's not a charge from Roku. As you may have heard, Disney Plus with ads debuted on Thursday (Dec. 8). For further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. 5. It's on the Account page. 4. Thats right, one of the worlds largest corporations has finally decided to jump into the world of streaming. You should also know that existing Hulu and ESPN+ subscribers can benefit from getting a bundledsubscription. (You can either subscribe only for Disney Plus or subscribe to a package where you get Disney+, ESPN+, and Hulu.). 2. In just a few easy steps you can set up Disney Plus on Roku. Youll want to cancel via the web too if thats how you signed up. If your Disney Plus is not working on your Roku, then the reason might be that your Roku is too old to support Disney Plus. This has since come to an end. Disney Plus is available in plenty of countries. If you're in a country where Disney+ is available, and you can't see its app, make sure that you have a compatible Roku device. 1. Contact your service provider directly with any subscription or billing questions. Select Unsubscribe or Renew depending on how you want to manage your subscriptions. But we would hope (now that we've learned this snafu is about a contract) that Roku devices should get this support soon. Your email address will not be published. Follow our step-by-step guide below: Disney Plus comes with an impressive range of content, including many films and TV series made under the Disney, Pixar, Marvel, Star Wars, and National Geographic banners. 14 ORION93 US 3 yr. ago Mine is exactly the same. Click on Search Channels > search Disney+ > tap the application. If you have one of the Roku devices mentioned in the list below, you are out of luck. The 'About' screen will list everything you need to know about your Roku media streaming device, including the model number. If you have an older Roku product, you may need to use audio and subtitle menus on a videos description page. On the Manage subscription page, select Cancel subscription and then confirm this is what you really want to do. On top of that, your Roku also needs to run Roku OS version 9.2 or later (check for updates by going to Settings > System > System Update > Check Now). @Eck1, no one here is going to reverse any charge. Disney Plus not working on Roku: 9 fixes And, of course, the latest addition to this platform is none other than Disney Plus. Danny: quite posting here if you cant help us. Get it updated and try again. Once you have your Disney+ subscription ready, power on your Roku device. There could also be a bug or glitch in your current Roku version. Lastly, select System Restart and wait for your device to reboot. Can you please give us some way to contact someone there who gives a dang? You may also refer to this link: How to unsubscribe, cancel, or turn off auto-renew for a subscription | Roku. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. If you want to turn Subtitles On/Off on Roku, do the following: You can change the Disney Plus language on Roku by the following steps. To activate this streaming platform, visit Disney+ on Roku's Channel Store, add it as a channel, and log-in using your credentials. Amazon integrates ad-supported TV (and many an advertisement) into Fire TV devices, but not as strongly. It solved the problem but I had to get a new card in order to keep the charges from happening monthly. Type Disney Plus into the " Search Channels " box. When I go to add it on my roku. If you've subscribed to a paid or premium channel through your Roku account, you can cancel the subscription from the Roku player or the Roku website. The wait is officially over. This access is provided to subscribers on a monthly subscription fee. Once you open the app, youll be prompted to sign in (if youre already a subscriber) or sign up (if not). That must mean the $84 was my recurring Disney+ charge. Its usually best to subscribe to Disney Plus via the web, since youll be billed independently making expenses easier to track and its faster to enter data via mouse, keyboard, or touch controls than using a remote. At this moment, youll see the app's overview. To be on the safe side, we'll provide you with a list of Roku devices that support Disney Plus, as per this platform's technical documentation.