The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. This would show on line 28 of your return. Some tax professionals offer a 0% APR fast cash loan to their clients separately too. If needed, you may also call SBTPG at 877-908-7228. I just don`t understand !! The page that show you the turbotax charges does not show the actual amount that is taken from your federal and state. The IRS has been adjusting returns for that if they already sent you the first 2 stimulus checks. This is a debit/credit card processing service to make payment processing from clients easy. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. PE1 and PE2 are tax refund codes to denote a refund transaction coming from SBTPG. Been with Intuit for going on 6 years now. Do not provide your SSN or bank account information to anyone calling you and claiming to be from the IRS or another government agency. SBTPG has several tax services and each one comes with different costs. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Community Experts online right now. Needless to say, I won't be using Turbo tax EVER AGAIN. 13Separate fees apply for the Marketing Pro service. Not all consumers will qualify for a loan or for the maximum loan amount. I've checked with the IRS "Where's my Refund" site and show no adjustments. For EIP2s made by ACH Direct Deposit with a settlement date of Monday, January 4, 2021, an RDFI is required to make funds available for cash withdrawal by 9 a.m. (in the RDFI's local time) on that date. I got much less than expected and will not be using you guys again if this is the case. Gov site. 2010-2023 Santa Barbara Tax Products Group, all rights reserved. Thanks. 44. You apparently chose the option to have your TurboTax fees paid from your federal refund. IRS only sent 64 to TPG products so now its back in IRS hands and I cant call till after today to talk to someome. Sorry you're having trouble, but you're preaching to the choir here. Separate fees for this service apply. In the United . Do not click on a link or email if you do not recognize who it is from. It also goes by the name of Civista Bank. Article continues below advertisement. I filed my refund in April with TurboTax and still haven't recieved it. No, please beware of phishing schemes from identity thieves claiming to be the IRS or another government agency. SBTPG will show our money received tomorrow morning and will send it to our banks sometime that morning. SBTPG is an acronym for Santa Barbara Tax Product group. Many tax filers are scratching their heads after receiving a deposit labeled TPG Products. The IRS encourages people to file tax returns electronically and select direct deposit options. So youre saying the deducted taxes out of my federal and I received the remainder of it? My cash app say Pe4 but my turbo tax hasn't updated. Is this legit? TurboTax does not have copies of returns filed using the CD/download product. Taxpayers that filed their 2019 tax return are not required to sign up or pay a fee in order to receive an Economic Impact Payment. Was it indeed your return? in Mand Been with Intuit for going on 6 years now. I spent my last 11 years at the I.R.S. You should call the SBTPG and see if they sent you someone else's refund. Then SBTPG's bank sends the rest of the Federal refund to . The tax refund fee through Refund Transfer is $ 39.95 if it is done via direct bank transfer. Terms and conditions are subject to change without notice. Every year it would show as IRS REFUND. TurboTax is committed to protecting your personal information. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. It mainly serves taxpayers through a wide range of tax services offered by its tax professional partners, individuals, and online tax preparers. Once TPG receives the refund, your fees are withheld and paid by direct deposit.1. For example, both Intuit, the maker of TurboTax, and TaxSlayer.com have been fielding questions in their online forums since early in 2022 about why TPG Products is showing up on tax forms. I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. Your ONLY source of information about your refund now is the IRS. Santa Barbara Tax Products Group -they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Lock in the best software renewal costs without paying out of pocket. Nope. A file name of "tax return" PDF suggested that they could contain sensitive info, that you should not post in this public Internet forum. Federal and state are completely separate and refunds come at different times from different places. 8 Must be enrolled in our Standard Refund Transfer program. 3 Check with your tax professional or software provider for availability. This is a user community forum. They obviously have my routing number for my bank account and have already deposited some. Learn more about where checks can be cashed. You can check what the fees were at this link: https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. You did not report the full amount of your Advanced Payments for the Child Tax Credit that you already received. Who do I contact regarding the Remainder of My Refund? Most Americans are going to spend countless hours trying to track down and correct the situation, or figure out WHY. Track client activity, including marketing activity, conversations, documents, and more from an easy-to-use Client Retention Management (CRM) system. To check on regular tax refund status via automated phone, call800-829-1954. CPACharge is a registered agent of Wells Fargo Bank, N.A., Concord, CA and Citizens Bank, N.A. This is mainly a user community forum, so TurboTax folks will not see your posting. Find our contact information including our hours of operation. Fees apply. How Long Does It Take for SBTPG to Release Funds in 2022? The . If I had asked Turbotax to cut a check would there have been such a fee? How are fees paid? The total refund was about 1600.00 . Market Realist is a registered trademark. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Your website includes a secure client portal for exchanging documents with clients. If you have a prepaid card or a bank that releases your deposit early, you will see your money in your account in the afternoon around 3 or 4pm. * Automated reminders save you time and help you avoid no-shows. + Checks up to $7,500 cashed for a cost up to $8. If you pay the fees upfront with a credit card before you file you get your full refund directly from the IRS. This is a user community forum, not a direct route to TurboTax Support. The Intuit website has a question posted on March 8, 2022. How to Calculate Adjusted Gross Income for E-Filing Your Taxes? The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. You should have received a letter if this was the case. Even when they are closed, you may be able to get automated info, or you can log in as above. NEW! None of the answers regarding this helped me.whether it was on google in general or on here. The IRS will never text or email you asking to provide your bank account information or verify your bank account information. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 103,481 Reply. The IRS has struggled to meet taxpayer expectations. Normal tax refunds will be processed within two days after the IRS sends them to TPG. i called and the line was busy and said to try back later or tomorrow. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. It stands for Santa Barbara Tax Products Group or formally known as TPG. The deposit was for $197.03. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. PE1 and PE2 are two tax refund codes for taxpayers when they receive a tax refund from the IRS through SBTPG. IRS indicates payments will not be issued to TPG. How to check my refund status with IRS; See all 9 articles Checks. It also shows their business hours. TPG Product SBTG LLC is a company that was founded in 1991. for 33 years. If it was from Tax Products Group, then that would be the Federal refund. However, given the number of frustrated comments online with tax preparation companies, it seems that the fees werent adequately communicated to people before they filed their taxes. So my federal return was $411. 4 Pre-ACK Fast Cash Advance available Jan. 2. Several other comments mention similar issuesseeing a deposit from TPG Products, but the deposit isn't their expected tax refund amount. If you paid your TurboTax fees, your refund will be processed by SBTPG. TPG Product SBTPG LLC is a company that was founded in 1991. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. Tax refund and e-filing are required in order to receive Refund Transfer. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) Smh. Fees for other optional products or product features may apply and will be disclosed at the time of application. *Available with the free Google or Facebook integration. Taxpayers can file taxes online through tax software like TurboTax. did you get an answer back yet? I don't think they list the Pay with Refund fee. How do I file a nonresident state return? The IRS is required to mail a written notice to taxpayers nolater than 15 daysafter distributing an Economic Impact Payment. It looks like the forum privacy filter redacted your email address above for your privacy/security. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. Why is the amount that turbo tax said it was going to send, not the same amount that has been deposited into my account? If so, why is this a partial deposit and where is the rest?. Or had you already received your Federal refund? Is the missing amount explained by a state refund that you haven't yet received? Available to new and existing TPG clients starting in November. I used direct deposit. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. https://ttlc.intuit.com/questions/new">https://ttlc.intuit.com/questions/new