A receptionist must be organized, resourceful, proficient in time management and open to new ideas. In a fast-paced work environment, receptionists need to be able to do both. Any company would find the following skills in a receptionist invaluable -. Also tell them what they should include in the application, like rsum, certificates, references, etc.). For example, managing an industry-specific software system. Post A Job For Free, Promote It For A Fee. But being a career receptionist can actually be an incredibly fulfilling career path in itself, with great earning potential. Greet and welcome guests as soon as they arrive at the office, Direct visitors to the appropriate person and office, Answer, screen and forward incoming phone calls, Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. Excellent written and verbal communication skills. Though it's not necessarily reflected in their salary or title, receptionists can become the most powerful people in the office. Spa Receptionist Job Description, Key Duties and Responsibilities This oftentimes includes performing ad hoc administrative duties as needed. See our article about Project Lead job guide. Missing something? A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. You will welcome guests and greet people who visit the business. Ability to handle office equipment (e.g., the telephone system, Associate or bachelors degree in communications or business, Familiarity with multi-line telephone systems, Prior experience with Microsoft Office and typing, Welcoming visitors and solving their problems, Taking messages and ensuring they are passed to the appropriate staff member in time, Excellent communication and interpersonal skills, Ability to handle office equipment (e.g., the telephone system, printer and fax machine). Responsibilities for head receptionist Monitor main switchboard, direct calls and/or take messages Monitor reception emails and action accordingly Ensure reception, office and meeting room environments are clean and tidy at all times Administer visitor sign in process and provide site inductions They are also in charge of announcing clients when needed. Hiring a receptionist? Receptionists are employed across almost every industry.Receptionists generally have a high school diploma or equivalent. Let us help you hire the right people for your Company. Medical Receptionist Job Description - Betterteam We can help you get there with the Customer Service Fundamentals course. Receptionists need good communication skills and a high school diploma or equivalent to be successful in the job. Send jobs to 100+ job boards with one submission. Lead Medical Receptionist jobs Sort by: relevance - date 2,609 jobs X-Ray Technologist / Pediatric Medical Assistant Brave Care Portland, OR $25 - $28 an hour Full-time 10 hour shift Easily apply Must have the ability to pass the OSHA required medical evaluation & fit testing. Are you sure you want to rest your choices? They are also responsible for handling calls from customers and solving their problems. Sample responsibilities for this position include: Operate multi-button telephone console. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Learn more from our. Receptionists who speak more than one language can expect a more generous salary package. Using a machine learning data analysis, we determined the following key facts about hospital receptionist job descriptions: The average hospital receptionist job description intro is about 146 words. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Our company is hiring for a head receptionist. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. A receptionist's salary depends heavily on the employer and the importance of the role to the company. She is a former Google Tech Entrepreneur and she holds an MSc in International Marketing from Edinburgh Napier University. The second shift typically arrives at 3pm to 12am, and overlaps for an hour with the morning shift. They are in charge of helping clients find their way around the office. Receive, date and stamp, and rout incoming mail. ), (Tell potential candidates about company history, culture, mission and vision. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Responsibilities. This role may require working in shifts, so flexibility is a plus. Find detail information about lead receptionist job description, duty and skills required for lead receptionist position. Generally, they report directly to an Office Manager. Post a Job on Zippia and take the best from over 7 million monthly job seekers. A rude receptionist could make a customer feel bad. The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Your financial situation is unique and the products and services we review may not be right for your circumstances. To hire an employee, a business must get an employer identification number (EIN) from the IRS and any required state and local tax IDs, register with the states department of labor to start paying an unemployment insurance tax and buy workers compensation insurance. This role may require working in shifts, so flexibility is a plus. Learn about the key requirements, duties, responsibilities, and skills that should be in an executive assistant job description. To write an effective head receptionist job description, begin by listing detailed duties, responsibilities and expectations. They need to know how to use office equipment. You need to be excellent in communication, able to manage your time well, and be willing to work independently. Head Receptionist Job Description | Velvet Jobs You also have the option to opt-out of these cookies. Receptionist Job Description (2023) - Forbes Advisor Communications skills. Available soon: Digital agency's social media & community optimizer. Please review the list of responsibilities and qualifications. These cookies do not store any personal information. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. Their duties include maintaining an appointment book, answering phone calls and providing information to callers and performing clerical tasks. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. The senior receptionist represents the organization in a friendly and professional way. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Lead Receptionist Resume Samples | QwikResume Assisting clients in finding their way around the office. Creates new patient packets including letters to new patients. Digitally savvy. The receptionists complete various tasks throughout the day, including answering and transferring phone calls, directing guests to the correct office, and scanning documents to add to the office's digital filing system. The courses listed below are affiliate links. She writes about technology and small businesses. The skills and qualifications part of your front desk receptionist job description is the most important part of the job description. Editorial Note: We earn a commission from partner links on Forbes Advisor. A receptionist can provide a great experience to those walking into your office or calling over the phone. This resource pool position may be required to work in Oregon and/or Washington. They train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries. Employers hiring for the head receptionist job most commonly would prefer for their future employee to have a relevant degree such as If you're interested in becoming a lead receptionist, one of the first things to consider is how much education you need. are essential for this position. Notify residents of incoming packages. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff. The highest earners make an annual salary of $38,500. As an IT support specialist, youll be asked to troubleshoot issues with a wide variety of tools. If you are strong in leadership, critical thinking and . includes: Create a Resume in Minutes with Professional Resume Templates. Under policy direction from the Practice Administrator or Owner, the Lead Receptionist performs a wide range of difficult to complex administrative activities related to the clinic providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and personnel This learning should include information about personnel, organization, and service improvement, Ability to work effectively under continuing pressure and possible interruptions, Ability to understand and keep to instructions, whether oral or written, Any previous training on customer service or people management will be an added advantage, Working in similar occupation to have gained experience on the job, which demonstrates possession of the required abilities and knowledge, Having a chatty and cheery personality. They are communicators who are skilled in overt and subtle conversation. She often confirms bookings in writing, using a computer to prepare letters or send emails. They also keep calendars for appointments and plan travel arrangements. Some of the most exciting jobs for former receptionists include being a sales associate, cashier, or administrative assistant. Some companies may require a strong communication skills, while others may prefer someone who is knowledgable about office supplies and technology.Regardless of the requirements, it is important that a receptionist be proactive and busy in their work. Receptionists work for companies in many industries. You should also be able to keep up with the latest news and trends in the industry. Experience with administrative and clerical procedures. Second, be polite and use pleasantries. Assisting colleagues with administrative tasks. Commissions do not affect our editors' opinions or evaluations. Here is a receptionist job description example that you can customize to your own requirements. Receptionist job description template | Workable Front desk professionals are typically more organized and can manage more tasks at once, making them better suited for handling reservations andcheck-ins. They may also feel stressed from their lack of knowledge about the company's products or services. A good Receptionist is organized, communicates well, and practices excellent time management skills. That would make the same simpler for they are not that. As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Some receptionists make a lot of money, and others only make a little bit. Receptionists are gatekeepers. The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. Lastly, they should be able to handle any technical challenges that may come up. pens, forms and brochures), Provide basic and accurate information in-person and via phone/email, Receive, sort and distribute daily mail/deliveries, Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), Order front office supplies and keep inventory of stock, Arrange travel and accommodations, and prepare vouchers, Keep updated records of office expenses and costs, Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing, Hands-on experience with office equipment (e.g. Candidates should show up prepared to answer questions that will evaluate their experience, familiarity with workplace tools, process, and skill set, as well as their ability to make quick judgement calls. Most training for receptionist positions take place on-the-job. Share details of the right person to connect with, including contact number and email address. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a . The duties and responsibilities of a receptionist will vary depending on the organization. One thing is certain, a receptionist must have the skills to adapt to the changes. A receptionist is often used to greet visitors and help them as needed at most companies. Lead Receptionist Job Description For 2023 - Zippia Qualifications for spa receptionist. To be considered for the position of senior receptionist in most organizations, there are certain vital skills, knowledge, and abilities employers normally expect applicants to have, which include the following: Hint: Since the above skills and qualities are what employers look out for when hiring, you can also use them in making your resume, as long as you truly possess them. Companies often require someone to screen visitors and answer their questions, and to give them directions. They may also be involved in some other office role such as handling finances, data entry, or accounting. Ensure the maintenance of the front office, entrance foyer, staff area, and board room, Responsible for checking the state of stationery and equipment in the reception area and if found to be malfunctioning, the maintenance personnel should be informed to fix it, Ensure compliance with all company policies, procedures, and guidelines, Ensure records are kept properly so that they can be easily retrieved for review when needed by relevant personnel, Provide support, mostly administrative to other members of staff according to the directives of the manager, Effective use of English grammar, spelling, and vocabulary, Knowledge of standard procedures and practices in an office, Some knowledge of government operation or other complex and multi-function operations, Ability to communicate must be fairly strong, as this will promote effective working relationships with other member of staff, Ability to understand people that come around, with a degree of poise, and to assist them with their inquiries, and help them with the necessary information that they want, Ability to flow well with visitors to the office, and also to maintain a cooperative relationship with other staff, Ability to learn on the job and apply to work.