If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. Sent from my SM-G935V using Forums mobile app. I had this happen a few weeks ago. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. Sounds reasonable to me. Second: if we won't lose the deposit (minus $50) can we do the cancellation and transfer of deposit online or do we have to call carnival? POSSIBLE BOOKING BONUSES: Onboard Credit, Special Gifts (i.e. Instead of getting the amount refunded to your credit card, you may be issued a . Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. Depending on the cruise line, if you do decide to cancel, your deposit. 3-5 Nights $25. Started June 21, 2021, By Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. Your rating has been submitted, please tell us how we can make this answer more useful. Plan Far, Far Ahead, Your Favorite Cruise Ship is For Sale? The Flexible Air option is refundable up to 60 days prior to the flight. You will lose 50$ per person as an administrative fee. Cancel for any reason is an add on coverage when buying travel insurance. News. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? You can redeem any FCC by calling us! Aleman explained most cruise lines already have relaxed cancellation policies in place now. When most people book a cruise, they typically choose not to pay for it in full, right then and there. I think "trap" is kind of a hard word. You can buy flood insurance as the river is rising. If I need insurance to not lose my money , is it too late to take the insurance?? For most cruise lines, as long as you cancel before your final payment date, there is no penalty. Here's Why You Shouldn't Panic, Royal Caribbean International Cruise Line Refund Policies, P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. How Reassuring are New Cruise Cancellation Policies Really? Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. By If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! Carnival sent a refund for one of the cruise deposits. These have included never-before-seen opportunities, like luxury operator Crystal Cruises' .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}Bahamian immersion sailings from Nassau and Bimini aboard Crystal Serenity; Royal Caribbean's new Caribbean sailings operating roundtrip from Bermuda aboard the classic Vision of the Seas and islands such as Barbados, Jamaica, Dominican Republic, Antigua and St. Maarten used as homeports. And you can share pictures of your adventures in real time if you choose the free Wi-Fi . For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's refund policy. If youre flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you to a shuttle bus that takes you directly to the port a great value. Sorry for bumping up an old post, but I like to search before making a new post. Get expert advice, insider tips and more. Check your cruise here. You have reached the maximum number of items in your favorites list. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. But if you point it out they may think wait maybe we can't do that LOL, thanks, nowhere near any cancellation penalties12/09:D, just saw that airfare to san juan isn't more than i had booked this summer for Orlando before we shifted gears to Alaskan cruise, if it holds thru Dec. figured why not?;). I went ahead and paid the full deposit of $250 per person so I have paid a total of $1000. Port (Non Holiday Sailings). From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standarddeposit amount, whichever is greater. Similarly, Royal Caribbean states that standard cancellation fees and penalties may be applied to those wishing to move an existing booking over to one of these new sailings. We have moved many cruises, and all we've ever had to do was pay a $50 per person administrative fee. However, since youve put $1000 down, I dont think it will matter. Out of curiosity, why didn't you contact your PVP to make the changes? Let's connect! Opens in a new window. Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to. Should I get one? It can be confusing, especially to first-time cruisers, to know when you have to plunk down an initial deposit, make your final payment, and when you're eligible for a refund. Much better than the entire deposit. If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. Are you satisfied? No, Future Cruise Credits are non-transferable. *Taxes, fees and port expenses are included. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an . My cruise is not until March 2020 and I have until January 2020 to make any changes. By proceeding, you agree to Cruise Critics. Deposit Required Single Occupancy. She said that I will keep an Ocean Suite or better if they have to move me. External site which may or may not meet accessibility guidelines, Do Not Sell Or Share My Personal Information. If you are comfortable taking the risk, these rewards can pay off once onboard. we put down our deposit,but did have to pay $50 pp to change it. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. Booking(s) successfully added to your profile and cruise companion group. gemduncan, March 18, 2019 in Carnival Cruise Lines. I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! Under the 'My Cruise Details' section, click on the 'Is there a non-refundable component for cancelling this booking' link. * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. I would look at deck plans and pick out a room on the deck you are now and ask to transfer your cruise to that ship and room. External site which may or may not meet accessibility guidelines, YouTube. What upgrades and goodies transfer, I don't know. By "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Carnival Cruise . All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. See Carnival's Deposit & Final Payment Requirements. Been there. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Hurricane Harvey: A Look Back at the Storm. They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. I lost the 100$ but got it back by checking fares often. Also just found this on Carnival's website.. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. You will be able to leave a comment after signing in, By Hi Cindy - I just sent you an email. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have 2 rooms with 2 people in each. I'm going to wait until January 2020 to make any changes in case my husband changes his mind. That thing about the other person's deposit does sound strange. Our TA did it for us,but Carnival got their extea money right off the bat. When he finally did reply, it was always to say, "Call me." *for cruises of 4 days or less, seehere See Royal Caribbean's refund & cancellationpolicy. * Suite categories do require a double deposit since there are a limited number of suites. This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. Ethics I had a similar issue awhile back. The one thing they did not do was refund the deposit of the 3rd person. We didn't care for our first PVP that Carnival assigned to us. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. If if its going to cost more, then I might just pay the $50 name change and invite my mom to come with us. Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. For guests in Suites or embarking on cruises with non-U.S. ports, see Disney's, Guide to all-inclusive pricing on cruise ships, Patti's 7 money-saving tips for cruise travelers, Walter's 8 money-saving tips for cruisers, Interline: Travel & cruise discounts for airline employees. By Please note, you will need to make the change PRIOR to your final payment, if not you will be subject to a larger loss than just the $50/pp. You would be taking an exemption from another family should you "no show" her. They'll also probably do the move without changing the booking number. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. The first time he helped us was with our cruise last year, and he didn't even book it. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? They would keep it as a credit for a future cruise. Suites do not have the occupancy restrictions like the standard cabins do. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? * No refunds for Pack & Go, Early Saver and Super Saver fares. Reviews. You can redeem any FCC by calling us. Airport Transfers | Carnival Cruise Lines All Products Airport Transfers Airport Transfers Airport Transfers Starting at $15.99 / Person No Minimum Age Add to cart Already booked a cruise? We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. The easiest way to do this (as I have done it a few times), is to seek out another ship/sail date you want (you may even find one that is less than what you paid already and then the $50/pp loss will not be so bad). . Am I reading this wrong or does it sound like all we would lose is $50 per person as long as we decide what to do before final payment due date? The total deposit amount will never exceed the cruise fare. Bookings were added Successfully. If you paid early saver, you most likely will lose your deposit as Carnival doesn't allow changes with Early Saver. What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy). In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. -You may transfer your cruise bookings to us any time before final payment. External site which may or may not meet accessibility guidelines, Facebook. Do you know what would happen to the other $500? A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). If you booked Early Saver (it sounds as though you did), you MIGHT find a sympathetic ear who will simply transfer your reservation for you, but don't count on it. This booking will be saved to your profile. The $129 vacation protection would also be applied towards a credit on a future cruise with Carnival. * Final payment is due 120 days before holiday sailings. Depending on who you get, they can make a world of difference. Go to the details and in the box where it says my itinerary my activities is a link that says is there a penalty for canceling this booking. (I haven't done the math so these numbers are hypothetical). CC Help Jenn Bonus onboard credit offered along with the future cruise credit will be dependent on a short window of acceptance. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; Your Favorite Cruise Ship is For Sale? Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Opens in a new window. Cruises.com gives you exclusive bonus offers for free with every booking . . I dont have a PVP. that is a bigger issue, we don't want to this but we also don't want to cxl her yet just incase something changes in the next month or so. champagne, and bottles of wine) Please contact us, toll free, at 1-866-214-7447 or email us . Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The non refundable part of ES would be covered by the travel insurance at the coverage percentage rate detailed in the Insurance plan. Call us at 800-278-4737 if you need help finding the perfect cruise. Pre-purchased Wi-Fi and beverage packages are refunded in full to the method of payment used. ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. Started August 27, 2021, By Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Super Saver: The deposit is non-refundable at any time after the booking is made. Carnival Cruise Line. Unlike regular service disruptions such as hurricanes, the ongoing global health pandemic has made it largely impossible to resume previously-scheduled itineraries -- at least for now. Technically, it is against the fare rules, but you really won't know until you try. It varies based on the length and, therefore, overall cost of the voyage booked. Theres a cost for this option. While many lines have announced new vaccination requirements, most of these apply only to these select new itineraries (at this point in time, anyhow). Carnival customer service can be reached at (800) 764-7419. ES and Reduced Deposits can save you money. Away We Go. The expiration date will be listed on your certificate. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value The day of sailing is considered the first day of the cruise: The total fare is defined as Cruise Fare, Transfer Services and Pre/Post Cruise Vacation Packages and Fly2Fun Air*(please note thatFly2Fun Restricted Air which is non-refundable at time of booking). Get expert advice, insider tips and more. We were recommended our current PVP from someone and he's been fantastic. I'm Editor-in-Chief and co-founder of Cruiseable. By proceeding, you agree to Cruise Critics. See Carnival's Deposit & Final Payment Requirements. *Or deposit amount, whichever is greater See Celebrity Cruises' cancellation & refund policy. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. See Disney Cruise Lines' Booking Terms & Conditions. CC Help Jenn According to representatives from Crystal and Royal Caribbean whom Cruise Critic spoke with, the best way to switch an existing booking to one of these new sailings is for you or your travel advisor to call the cruise line directly -- though there may be fees to transfer an existing booking to one of the new itineraries. I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". However, you may be able to find a new cruise that offers some again as well and then that would be re-applied under the new change rate. A 5% transaction fee will automatically be added to your SeaPass card, but that still leaves you plenty of credit to play, since the minimum bet on slots is a very reasonable $0.01. 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing CruiseNext deposits applied to a suspended reservation will be returned to the . Hope this helps and that your family member gets better quickly. Now, the bad news: not every passenger booked on an existing voyage can be rebooked onto one of these new itineraries -- and not without cause. If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. I believe you would need to rebook within a year but I am not positive on that. You may also streamline the registration by simply utilizing your current Gmail account. Still debating if I just no a no show with her or call my PVP on this one. ANd we had booked an early saver rate. * Suite categories do require a double deposit since there are a limited number of suites. For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. By Yes you can change sailings only take a minute. CC Help Jenn Some new sailings also have specific residency requirements in addition to vaccination requirements. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. Page will reload to reflect new bookings. While cruise deposits historically were refundable, more cruise lines have begun to offer nonrefundable deposit options. There might be some stipulations, depending on the cruise line, so please check the cruise line's terms and conditions. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. :). From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy. The 110 percent difference between the price you paid and the lower price you discover is refunded to you in the form of onboard credit. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3.