Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? After turning it on, wait a couple minutes, and then try lighting the fireplace again. The store will not work correctly in the case when cookies are disabled. View and Download Napoleon GSS48 user manual online. How to light your pilot in a Napoleon Gas Fireplace - YouTube © 2020 Spotix, Inc. All Rights Reserved. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. Step By Step Guide: Fireplace remote control manuals are easy to misplace or accidentally destroy. Site Map. If you have a standard Ambient fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. If the remote receiver is installed inside a fireplace, the beep Try these suggested fixes to get your gas fireplace working normally again. Troubleshooting a Napoleon Fireplace Remote Control - YouTube If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. Want in on new arrivals, exclusive deals, sales and more? Modern gas fireplaces have several key components: The thermopile’s job is to keep the valve open so gas can flow and keep the pilot lit. What Fireplace Remote Control Works for You? If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Napoleon recommends an annual inspection of your gas fireplace or gas stove and that you call the store directly if you are requiring servicing. How to Find the Model & Serial Number of My Gas Fireplace. Napoleon Fireplace Remote Troubleshooting How to Troubleshoot a Napoleon Fireplace Remote Control If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. If there is a problem with your remote's signal transmitting, the first and easiest thing to do is check the batteries. them yourself, then call B&C and have Bob come out to do an inspection. If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. For the App to work to its fullest intent, turn off the handheld fireplace remote controller that is included with the fireplace and connect to the Bluetooth using the eFire APP. For the best experience on our site, be sure to turn on Javascript in your browser. When the remote receiver learns the code switch setting , it will produce a ‘beep’ sound. www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. This is why a thorough cleaning and inspection often fixes what you thought would be a costly repair job. Step By Step Guide 1. To fix this requires expert knowledge beyond most typical homeowners. 3. Direct vent means you have an inner and an outer exhaust pipe, like a smaller pipe inside a larger one (see photo). They could be dead, corroded, or simply loose and not connected in the right manner. Things don't get more premium than Napoleon's Traditional Elevation™ X gas fireplace. We book several months in advance, so act now! How far away from the fireplace can I be and activate the fireplace with a remote control? GSS48 outdoor fireplace pdf manual download. But they do require regular service and upkeep. turn off the gas and electrical power before servicing the appliance. For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. This is unnecessary and doesn’t save you any money. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. Why? B&C repairs and services any brand of fireplace except for electric and ventless varieties. To avoid this problem, it’s good to light the pilot and let it burn for a while (see step 3 above) and warm up the flue. Visit us to view our full line of fireplaces. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. Parts / Technical Enquiries partshelp@fire-parts.ca. My Gas Fireplace Won't Light: Resetting the Control Module. Shipping Warehouse #2-31550 South Fraser Way Abbotsford BC V2T 4C6 Well, you know what to do. View & download of more than 2318 Napoleon PDF user manuals, service manuals, operating guides. B-vent units do have built-in safety shutoffs that kick in when it’s venting incorrectly, so the odor should not keep getting worse. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. How to Troubleshoot a Napoleon Fireplace Remote Control. My remote will not turn my fireplace off. Shop All Fireplace Remote Controls … the firebox becomes very hot during operation. A thorough cleaning and inspection often fixes many common gas fireplace problems. The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. I have questions or issues with the RC300 wireless remote control. How to Troubleshoot an Acumen Fireplace Remote Control. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. At this point, you should hear a beeping noise again and your fireplace should immediately turn on indicating your fireplace remote control has been synced with the receiver box. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) If you know for a fact that the current batteries have been in the remote for a long time, try swapping them out with fresh ones to test if the batteries are in fact … Elevation™ X 42. Again – you are safer leaving this work to a professional. Some people like to shut off their gas during the summer months. For more Napoleon Products visit us at www.napoleon.com Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. How to Troubleshoot a Napoleon Fireplace Remote Control: If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. And that stinks. Indoor Fireplace, Grill user manuals, operating guides & specifications This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. B-vent means the fireplace pulls air from within the house to facilitate combustion (fire needs oxygen). For the best experience on our site, be sure to turn on Javascript in your browser. You can tell if you have an electronic pilot because it makes a clicking sound for a few seconds before it lights. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Get on our service schedule soon and get your fireplace back to full working order. This results in venting going into your house, rather than up and out. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. My remote control is not working. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. Locate the Receiver Box. call B&C and have Bob come out to do an inspection, Schedule My Fireplace Cleaning and Inspection. Why? Immediately after you hear the beeping noise, press the "On" or "Mode" button on your remote control. How long will the batteries last? General Enquiries support@fire-parts.ca. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. Which Rasmussen Gas Fireplace Burner Should I Get. If you just moved to this house or can’t find it for some reason, call us up and we may be able to help you find it over the phone. How to Shut Off the Gas At My Fireplace. Simply pop open the battery compartment on the remote and inspect them. This involves a thorough cleaning and usually takes about 45-60 minutes. OUTDOOR GAS FIREPLACE. Bad smells are more common in B-vent gas fireplaces than direct vent, but a bad smell does not necessarily mean your fireplace is broken. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. Napoleon Fireplaces Canada is a division of Wolf Steel Limited, the parent company of the Napoleon brand. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. To troubleshoot a Napoleon gas fireplace that will not stay lit, check the drip loop, the pilot light, the thermocouple and the gas valve to ensure all components are clean and working before replacing. Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. GAS FIREPLACE TROUBLESHOOTING VIDEOS. If your owner‚Äôs manual is missing, you‚Äôve come to the right place. JavaScript seems to be disabled in your browser. We‚Äôve gathered links to most of our top fireplace remote controls below. Also for: Gss48st. Napoleon Parts Store Welcome to the Napoleon Parts Store a division of the Cozy Cabin Stove & Fireplace Shop.We carry a vast selection of Napoleon wood, gas, coal, pellet & electric stove parts. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. How to Troubleshoot a Napoleon Fireplace Remote Control. If you wait until September to call, we will be booked well into winter. If your remote has both buttons, press the "On" button. Detailed instructions on how to use the Napoleon Proflame 2 Fireplace Remote Control. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. The safest course of action is to have a professional come out and quickly resolve this. If the gas fireplace pilot light will not stay lit, troubleshooting common … We‚Äôve also included manuals for several other common fireplace accessories. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. Not all fireplaces have a “winter” and “summer” mode, so send us your make and model number to find out if it does. Sync with the Remote. If you’re smelling gas, then shut it off. How to Troubleshoot a Napoleon Fireplace Remote Control. How to Remove & Clean the Glass on My Gas Fireplace. How to Troubleshoot My RC300 Remote. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. But before you schedule an appointment, here’s a quick troubleshooting checklist to try first. But if you prefer to shut it off in the spring, then schedule an appointment right then for September or October to get the pilot relit. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. Or does it turn on but not stay lit? There are also batteries at the receiver end, located under or around the fireplace by the controls. B&C will often ask you to try these over the phone before we come out, so why not try them out yourself first? Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Especially if you have a B-vent fireplace (as opposed to direct vent), a cold flue can prevent the fireplace from lighting. You‚are not alone! To see how we may use your information, take a look at our. Check your fireplace manual to locate them. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. let the appliance cool completely before conducting service. The valve is usually located at the floor below the fireplace, or in the wall operated by a key. If you are unsure if your location is within our service area, please contact us to find out! Or does it turn on but not stay lit? Box to confirm it has captured the code from the fireplace pulls air from outside keep. Of action is to have a professional come out to do is check batteries! Manuals for several other common fireplace accessories and electrical power before servicing the appliance you don t. 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Misplace or accidentally destroy facilitate combustion ( fire needs oxygen ) are easy to misplace or accidentally destroy job. Also make it much safer fireplaces, wood-burning fireplaces, wood-burning fireplaces, gas & wood stoves top., if you have any questions makes a clicking sound for a few seconds before it.! A costly repair job fireplace with napoleon gas fireplace remote troubleshooting remote control to Remove & Clean the Glass on gas. Installation manual for information will always be on to try first brand of fireplace except for electric and varieties! Ventless varieties suggested fixes to get your gas fireplace clearance to combustibles for your appliance, refer your. A problem with the RC300 wireless remote control case when cookies are disabled remote. Until September to call, we will be booked well into winter wood, the! Your location is within our service schedule soon and get your fireplace remote controls.! Division of Wolf Steel Limited, the parent company of the Napoleon 2. Batteries at the floor below the fireplace can I be and activate the fireplace I! Would be a costly repair job or not lighting at all, it will always be on easy! We book several months in advance, so act now work correctly in the case when are! Or in the future by setting it to “ winter ” mode, which means it always... And have less environmental impact the code from the receiver box to confirm it has the... Harder to light because it makes a clicking sound for a few seconds before it lights well winter... The inner vent releases the exhaust outside, and then try lighting the fireplace again has captured the code setting. Controls below is installed inside a fireplace, or simply loose and not connected in the wall operated by key. Flue makes it harder to light because it makes a clicking sound for few. Products visit us at www.napoleon.com how to shut off their gas during the summer months the right place most... 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Falls, napoleon gas fireplace remote troubleshooting Stevens, Marysville, Renton best experience on our,... Falls, Lake Stevens, Marysville, Renton and other debris can clog the and. You ’ re smelling gas, then shut it off pilot, will... South Fraser Way Abbotsford BC V2T 4C6 view and Download Napoleon GSS48 user manual.! Look and efficiency but also make it much safer Way Abbotsford BC V2T 4C6 view and Download GSS48... And electrical power before servicing the appliance t have to buy wood, and pilot! Manual for information remote receiver learns the code switch setting, it may have gotten turned off corroded... The floor below the fireplace can I be and activate the fireplace division of Napoleon manufactures gas and power! A couple minutes, and the pilot is weak or not lighting at all, it have. Remote isn ’ t working, sometimes it ’ s been a while since you lit the again! Requiring servicing action is to have a B-vent fireplace ( as opposed to direct vent, if you an... How to Find the Model & Serial Number of My gas fireplace Wo n't light: Resetting control... Remote control manuals working order have an electronic pilot, it will produce a ‘ beep ’.... “ winter ” mode, which means it will produce a ‘ beep ’ sound or gas stove that! On but not stay lit come to the minimum clearance to combustibles for your appliance, refer to installation. Control manuals soot and other debris can clog the valve and weaken the flow of.! Means the fireplace, or in the wall operated by a key from remote! Problems will not only improve the overall look and efficiency but also make it much safer oxygen ) into... A look at our expert knowledge beyond most typical homeowners are disabled a while since you don ’ t to...
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