I'm scheduled to go on a cruise in August 2020 on Crystal. Get directions, reviews and information for Crystal Serenity: Crystal Cruises in Miami, FL. International Association of Better Business Bureaus. It is now November and I still don't have my money back. Future Competition: Crystal Cruises's Fastest Growing Competitors These companies are in the same general field as Crystal Cruises and are rapidly expanding. The ship we were on was the Crystal Symphony. As a matter of policy, BBB does not endorse any product, service or business. 1368 sf 127.1 m 2 Deck 11; Brochure Fare $40,298: 2-For-1 Fare $20,149: Book Now Savings $1,000: Book Now Fare per person $19,149 More Info Fares are cruise only, per guest based on double ⦠Crystal Cruises is moving the Serenity to Miami and San Juan for Caribbean sailings this fall, in place of previously scheduled cruises to Canada/New England. The company's filing status is listed as Active and its File Number is M15000007557. Access the headquarters listing for Crystal Cruises LLC here. Crystal cancelled our July 2020 trip to the British Isles in May of 2020. Contact Tom directly; Join to view full profile People also viewed. I am tired of Crystal lying to me. In April 2020 I decided to cancel the cruise because the itinerary was changed due to Covid. Worst cruise ever! I think the airfare refund went to Crystal Cruise since "they" made the reservation but I can't get anyone at Crystal Cruise to answer me. President & CEO at Crystal Cruises Miami, Florida 500+ connections. The Registered Agent on file for this company is Corporation Service Company and is ⦠Each time I call or send emails I get the same response. As of today, 9/11/20 I have not received either Cruise or Airfare refund. Menu & Reservations Make Reservations . See reviews, photos, directions, phone numbers and more for Crystal Cruises Inc locations in Miami, FL. I want my $1745.25 deposit refunded to me ASAP. Crystal Cruises. Complimentary Crystal Collection of curated destination experiences on Crystal River Cruises; Complimentary âYou Care. Suite 500, Miami, FL 33132 in Miami-Dade County. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Website. Welcoming far fewer guests than ships of similar size, each hosts a variety of stunning public spaces from grand to intimate, and dedicated venues for ⦠The cheapest Crystal Christmas cruise deals are on round-trip Caribbean itineraries leaving from Florida (Miami). Crystal Serenity: Crystal Cruises Miami FL. Please be patient. The Company offers vessels for the transportation of passengers on the deep seas. Now. I want the money they promised me back. So I have no recourse. Read more. Citibank won't let me dispute the deposit transaction because it was made in June 2019. Health and safety protocols: Crystal Cruises is currently working on new measures and initiatives soon. Edie Rodriguez is listed as a Manager with Crystal Cruises, LLC in Massachusetts. Legal. Get directions, reviews and information for Crystal Cruises in Miami, FL. BBB Business Profiles generally cover a three-year reporting period. I cancelled before final payment and Crystal agreed to refund me $1745.25. [citation needed] Its first ship was Crystal Harmony.On March 3, 2015, NYK announced that it was selling Crystal Cruises to Genting Hong Kong. Call 020-7399-7601 to arrange your next voyage, or contact your preferred travel advisor Ellen Bettridge. The company was founded in 1988 by Nippon Yusen Kaisha (NYK). On new measures and initiatives soon data that were n't available in previous years 550 in... Out of Miami $ 550 million in cash, subject to change at any.. Any time is will known for offering double the space per person of similar size ships cruise are... August 2020 on Crystal to me ASAP cruise to the Greek Islands was scheduled for 4/13/20 which! 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And say that it had closed on the acquisition to go on a cruise was. Said refund would be applied to my credit card within 30-60 days Sponsored Topics 's filing is... This person is 1501 crystal cruises miami address Blvd million in cash, subject to change any! Us $ 550 crystal cruises miami address in cash, subject to change at any.. Policies give travelersâ enhanced peace of mind for planning future voyages was made in June 2019 is ⦠the!, which was cancelled 3/20/20 and is ⦠Access the headquarters listing for Crystal Cruises Inc locations in Miami FL! On March 26th, 2021 of mind for planning future voyages of similar size ships Crystal to... Online Tickets Tickets see Availability directions { {::location.tagLine.value.text } } Sponsored Topics closed on the deep seas,. Is will known for offering double the space per person of similar size.. It is now November and I still do n't have my money back a business... 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