@CapitalOne do not get a card from here I had problems making a payment today on time because of the app not working and I’m gonna get a late fee of $40 even though it wasn’t my fault, @Gavinizkool1 Thompson is charged with hacking into Capital One’s databases and gaining access to approximately 140,000 Social Security numbers and 80,000 bank account … S’up wit dat? @Ricky1_38 Please help. If you are having problems with Capital One today, you can check the official AskCapital Twitter page to see if there has been any official service status updates from the team. Also called them and they have no idea when it will be up again !! I have an issue. It would be impossible to report a lost or stolen card, or report fraudulent use right now. The really weird thing is, the posted and not still pending charges stop at December 17th and the rest are not finalized. Try back …”. So @CapitalOne you must not want this car payment, whatever issues you are having with your system, FIX IT! @AskCapitalOne Is Zelle down with capital one? Wasted time and money calling them from abroad to no use. Capital One is the fourth-biggest issuer of credit card debt in the United States, and almost two-thirds of its revenue and net interest income come from that business. Please try again in a bit… i am tired of fighting to try to pay my bill when i have to call customer service and put on hold for 10 minutes before i get a warm body to speak with. The capital one App only shows the last 4 digits. 2 hours: the cumulative time I’ve been sitting on hold with @CapitalOne today trying to fix the same issue ? And fix is still TBD. HELP! Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, and Android devices. I haven’t been able to login on my iPhone in over a week. Now I cannot access the website as well. The whole thing is that it’s an online bank. Guess I’m just gonna have to put it somewhere else. Talked to Tech Support and was told oh sorry… you need to buy a new phone. Android mobile app looks normal though, @faithinhim2911 5th try so far. But i like the idea for their kids savings account. What’s in my wallet? I will call when they open. When do you plan to fix it? How very comforting. my account suppose closed but didnt so please send new card and if please remove late … @JoeBrewerrr email anymore. Every time I log into the mobile app it tells me my password is wrong so every single time I have to change my password to access my account. I’ve tried again all day…. @AskCapitalOne I am having a problem signing into my online banking with Capital One. Seriously? Hopefully this problem will be fixed soon. It is nice to know that I did not break it…all by myself. Seriously makes you very uncomfortable especially after the breach. I was on hold for an hour last night. Capital One has closed several branch offices in northern Virginia over the past few years. their customers. He told me they are aware of what’s going on and hope to resolve the issue momentarily. Capital One — card suppose be closed but it wasnt so send new card please and can remove late paments on credit. @Lee77_1 Plaid and Capital One are currently working on upgrading how they connect with one another. was that Vincent Vega Claus in that Capital One ad? @CapitalOne banking doesn’t have these type of issues. I tried to reinstall and now it says waiting for download for days. down here in nova scotia Canada, 2: 42 atlantic time, its been 40 mins, It’s been down since at least 8 am here in philly, It’s been down since 8AM eastern time for me. My on line account says that my account is restricted? @CapitalOne seriously the worst customer service between disconnects, and incorrect product offering knowledge. Gave me information about activity in one account with bank since yesterday and today. This is getting out of hand. Maybe you should ask them for help! Contacted call centre. I’m unable to pay me cable bill and have to borrow money from someone because of this situation. The financial aggregation function is a bit of an all-or-nothing so if you cannot add all your accounts, it won't work (the pay function is fine, you can just add one card and be fine). Why is your login system for capitol one 360 not working? Jalen hurts beat the 10-2 saints with exact same team Wentz was 3-8-1 with. May be the impetus to cancel the card... @CapitalOne Do not send me some stupid letter saying the president of Capital One has been trying to reach me, I have no messages and no missed calls! Checking and savings account shows available balance as 0. Phone numbers on file (none were mine) were hacked into existence so no security code could be sent to me. I can login on my pc. High call volumes = no service. I tried logging in to pay my normal monthly credit card payment. @AskCapitalOne Is Zelle down with capital one? So it’s a good job all the customers dropping 5 star reviews on here seem to agree. @CapitalOne are we having issues on mobile banking? I just keep The damn card locked, I was promised a call from the President's Office by @askcapitalone. Anyone else have similar issues? How long do I need to wait on hold? Need to fix this. Have not been able to login for 4 days. @CapitalOne is there an update to the connection issue between CapitalOne and #plaid via @qapitalapp and @acorns? Unable to get anyone to answer telephone concerning CapitalOne 360. @MaxBerre Capital One transactions are missing or not downloaded; Wells Fargo Dealer Services - Action Required 7/20/2020 ; Accounts and Transactions. The app says to retry later and the web site says that they have hit a snag. Signed in yesterday and everything was fine. Shop presents for pups and more that support small businesses. We’re working to get this sorted ASAP. @AccountError4 A supervisor gave me the cyber dept number and advised me to talk to find out if I was one of the victims. I keep getting hung up on by the automated CS when waiting for a representative to answer. The error is “security information was not provided within the accepted time limit (522)”. If Capital One is doing security sweeps, or whatever they want to call this, fine. Since its after hours, I can’t get help till tomorrow. Can’t login with app and can’t do anything on the website but see my balances. When can I actually have access to my bank account again? My money is locked up with them. @NessieCastle Anyone having issues with direct deposit? Keep getting error. I just see a message “We can’t access your account information right now, but we were working on it” @CapitalOne, @RommysBeltran online help 35 min. Every. @CapitalOne I've received an email telling me I qualify for a credit limit increase. Accounts are all overdrawn. I just keep getting the login page. It accepts my log in info but then shows a URL line but nothing in the body of the site. sim card…just to log on. Forgot password? @Maveriten I tried to create an account and input my credit card number on your website, however, your website was either Not Working and/or Your Website Refused To Accept My Legitimate Capital One Visa Credit Card! New to Capital on Tap? Anybody else’s capital one app not working?? Because my new account is under – duh – my married name, they locked it out for “my security and safety.” Now, because there is no branch near me, I have to make a copy of my ID with my married name and mail it to some PO box in Utah — which in and of itself is a security risk — where it will probably go through multiple layers before getting to the right inbox. Is this a widespread issue? still haven’t gotten my capital one blanket either. I’m able to log in just fine. When can I actually have access to my bank account again? Amazon is pretty amazing at fixing issues with sellers. my account suppose closed but didnt so please send new card and if please remove late … Nonsense. @MaxBerre According to the website DownDetector, Capital One customers started reporting problems early Friday morning, with 3,200 complaints received as … i hate F idk why but like i have no problem with a lowercase f the capital one just irks me it pisses me of so much idk LMAO. “Hit a snag” error message.. just tried logging on today and it was working for me yesterday, Won’t login. Decline at 2 locations. i’m working so i’m definitely not watching the game and i don’t have the sound on. Quick, handy, safe and packed with brilliant features that can help with managing your finances. I have had more problems with local @canadapostcorp delivery agents & their contractors. If that’s the e-mail you used, it’s wrong. No direct deposit today. had to do that last month and looks like i will have to do it this time, last time though. Strange. @iTechPro2012 Hey Gareth, if you’re still having problems with the app please send the details to socialmedia@capitalone.com, we’ll have a look into this. Learn about the features of your Capital One credit card. How long do I need to wait on hold? @CapitalOne I was just on the phone with customer service (the worst) and was told there is no email or anyone i can talk to regarding my situation that the representative wasn’t able to assist with. If you’re experiencing issues linking your Capital One 360 account, please make sure you’ve generated an Access Code through your online bank account. Transf to another rep. My DOB was orig entered as month and year only missing day. That never happened. I really enjoyed my customer service from @CapitalOne definitely recommend this bank if you're into online banking solved my issues very easily unlike other banks in the past ? I said my $$ better show today or I will need to contact the Bank Regulator Agency. ? Will see. I have been on hold with customer service to report this fraud for 30 min and the automated message just told me it’ll be over an hour more. Not Working For Me! I’m able to check my account via capital one mobile app. Capital with an A is about money. @afrierson1 Capital One is one of the most important banking services for consumers in the US, but when Capital One is not working it creates big problems when the website is down. RT @madcow706: @CeCeQ86 @Chime @CapitalOne Lately Chimes service is down more often than it is up. we love getting an education for tn now if they tn would learn how to properly email us back about the capital one blanket. While this may look like a technical issue, it is not. i needed help and well they were meh but maybe with your problem idk, @loverglow13 Hey @CapitalOne @AskCapitalOne, Please stop blocking me from using my apps! My direct deposit didn’t post! The website for Costco Canada MasterCard by Capital One is white blank after I sign in. I have not received a call back. Like Groundhog day but not funny. He tied the 2-10-1 bengals, lost to Daniel Jones’ giants,and was outplayed by Ben dinucci. Now 2:50 pm, Tried to log in about 14:29 EDT. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. @CapitalOne was using auto navigator to fine a vehicle with my preapproval and the all the sudden all the vehicles I have saved terms were reset and it’s acting strange. Will my credit be tarnished because of this?? I tried to call them and after 29 minutes , was hung upon. Jan 12. My auto account says I am 560 days past due and I owe $7000 parable at the end of the month and my credit score is a -34. @mica_dolls @mbarc52 @TaySayHey_13 @taylornation13 @taylorswift13 @CapitalOne did you send an email to them? @wesleygaribay @CapitalOne #capitalonesucks on hold for a 30 minutes hold time for fraud dept!!! Thanks to a proactive U.S. based rep @CapitalOne, account issues attributed to broken tools on their website and poor outsourced front line customer service are fixed. DISASTER. Logged in as I always do to make a payment on my card. Until they finish, Capital One connections within Chime may not work. Is there an issue with Cap One? I don’t even report the charges any more because you guys can’t stop it. all i get is this : “Oops, we’ve hit a snag So I reached out back in July about issues with @Plaid not being able to log into my account using @ynab ... is this something you guys are not planning on fixing? HELP! On the phone for 37 mins now, on hold for 80% of the time, and no resolution in sight. No corporate number, that is transparency . I have been on hold with customer service to report this fraud for 30 min and the automated message just told me it’ll be over an hour more. @CapitalOne @AskCapitalOne horrible service! May, 2, 2020. The app no longer supports your android version. out. will not allow me login with out me giving capital one full access to my phone.???? What am I supposed to do? Jan 8 my account is showing me overdrawn by the full amount I had available in my account plus $300 more, with 36 different charges going to a site I have never shopped on. If you send your fiances number to socialmedia@capitalone.com. Can’t access my business checking online. Same error message in California at 12:15 pm Pacific Daylight Time. Our tech gurus are working as fast as they can to get things up and running.” Started Friday 7/28/2017… still saying that. 16 tds, 19 turnovers. Anyone having issues with direct deposit? Cars asking for 10k down when an hour ago it was 0. I was scheduled for a check yesterday. The app is down, AGAIN. @AskCapitalOneUK @AskCapitalOne is there an issue with direct deposits this morning?? Can see my balance but cannot activate my new card. @CapitalOne Worst customer service, on the phone for 4 1/2 hours, being bounced around from department to department and still no solution! Yes, there is somewhat of a communication/cultural barrier at these branches. Does this mean I will now recieve a Late Payment penalty? Doesn’t seem like Capital One is accepting deposits from my other bank in order to verify either. Finally was able to talk to a person.I called 8667500873 and talked to rep at ten o’clock at night. I would suggest a technology upgrade and perhaps an enhanced customer service regime. Why is your login system for capitol one 360 not working? Capital One said Thursday that it had resolved an internal technology issue that left customers across the country with multiple charges for the same debit card transactions on … horrible, horrible. Terrible. Keep getting dropped from customer service line. No redundancy, did they get Hacked? Same problem in Cambridge, all day yesterday not going anyware,will they resolve it i wonder, I am getting really fed up with this…tried making a payment yet again and the oops message keeps coming up, tried the app exactly the same.. twice this week this has happened..Capital One Sort Yaself out. Plaid and Capital One are currently working on upgrading how they connect with one another. Capital One on Friday said it resolved a technical issue that had prevented some of its customers from accessing their accounts and direct deposits earlier in the day. Windsor; Website down; Dec 24; Barnsley; Website down; Dec 23; Stratford … @CapitalOne I was just on the phone with customer service (the worst) and was told there is no email or anyone i can talk to regarding my situation that the representative wasn’t able to assist with. And why is nobody available on your bank's phone hotline? to work now? Still, problems exist with my account by no fault of my own. Capital one bank is having direct deposit issues this morning. When I go to my settings, it says “opps we’ve hit a snag, we’re working on it try back later. Capital One Connection Issues Digit Support December 22, 2020 19:28; Updated; What's going on? Say It Ain’t So. Can’t add an external bank account since 4/1/2020. @karenbethcourcy @chrisrbritt @Chime It’s time to go back to using @CapitalOne bank! September it was the same thing!!!! Like a week now -,-. Even then it wouldn’t let me make a payment because of systems issues so I literally sent it in via snail mail. Thanks, Adil. @Jevaugn_ @CapitalOne is playing that game with customers @Lazoaa_ Capital One Mobile lets you manage your credit cards, bank accounts, home and auto loans anywhere, anytime, from one place on your Android device. I tried to create an account and input my credit card number on your website, however, your website was either Not Working and/or Your Website Refused To Accept My Legitimate Capital One Visa Credit Card! I am outside the USA where I live, and there is a fraudulent operation on my card and I cannot call you, please what is your help email? Sign up here. Website down; Other...Outage History Oct Nov Dec. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 07:00 10:00 13:00 16:00 19:00 22:00 01:00 04:00. Ugggh! I can't login. I am getting strange mail that is suppose to be from Capitol One but according to the rep I talked to last night, it is not from them Passed the infor to abuse@capitolone.com but the email was returned to me. It also means that Notre Dame should have 2 losses, not just 1. you are just a number!! Time to leave them. After entering credentials I get presented with a message saying web site is down. The official website is working and can even sign into my account, but can’t see any of the 3 accounts I have with them. @AskCapitalOne @CapitalOne Problems with Direct Deposits? All she said was “they are working on it.” I said that’s my paycheck — I need to pay the mortgage, insurance and I am going on vacation. Kids have their money in your savings account w/ no access. @CapitalOne your fraud department has fraud happening internally. But it sent me a confirmation that the first attempt went through. @CapitalOne. Be the first to know the next time Capital One goes down. I will have to split my direct deposits ..half to another (more reliable and reasonable) bank. @GonkGonkYT @JohnJosephT1 @CapitalOne banking doesn’t have these type of issues. I have been with Capital One for many years, always had a good relationship with them, until November 2019 when I closed my account then they stopped sending monthly statements, tried calling them, unable to understand the phone techs, stated sending my monthly payments through the mail with letters asking what was going on with my account, no response, am tired of playing games with them. Cannot log on with FireFox or Safari. i am not using the Capital One card from now on. I think this is very Unfair. Hope your pending issues with capital one as been resolved? Unable to update Capital One app. They’re completely incompetent. Like 9. The fingerprint login method for the phone app stopped working with the last update. Can’t even use it still! This is ridiculous. You’re still required to make your payments on time even if you don’t receive statements in the mail – keep this in mind when making payment arrangements. How long does it take to fix this problem? “Capital One is experiencing a technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts,” the company said. Thank god I never got rid of my @AskCapitalOne account. fix it cap one before the lawsuits start flying, Cannot login “Unexpected downtime” message. Clemson lost when they played Norte dame down players. @Judi57566848 has it been fixed for you? How do I add a new account in Mint? Why I am seeing an 'Incorrect Username/Password error? Just spoke to a rep. This is the only site I am having this problem with. Capital One employees did absolutely nothing to alleviate the problem. megabanks with tax payer money and the megabanks don’t give a damn about I called and was told that their back end system randomly picked up an old account I had years ago under my maiden name. I have been having this problem for weeks now as well. Well, if it’s not recognized, I might not recognize that I have a bill to pay. When are y’all going to fix the issue with Capital One @Plaid??? 30 minutes, 3 transfers, 2 calls to my bank and still no resolution! When can I actually have access to my bank account again? All I get is ‘Oops we’ve hit a snag, come back later! Talk about poor IT security. TrueLayer are happy to inform you that Capital One have resolved the issue affecting Data API requests between Dec 04, 2020, 7:00 AM and Dec 04, 2020, 10:30 AM. Neither the online, or call lines are working. For Capital One ® and Costco ... Canada Post has gone on strike which will interrupt mail delivery and possibly impact your account. @CeCeQ86 Reports in last 20 minutes. No way to connect other than keep dialing back in. Please start a New Thread if you're having a similar issue. It is not planned at all, it is a reactive message to cover up their own incompetence – no-one ‘plans’ maintenance in the middle of a busy weekday morning – it is UNPLANNED and an outright lie! Fix this issue. Customers were getting cranky and restless. Patience - Forming nеw habits needs time аnd tradition. can give it another try. Reading some of the related error messaging and comments, it appears to all be down to “latency” = meaning, they have not invested enough money in IT in short – so you know they are not worried about security. The problem is I am traveling abroad Probably got hacked. It is now asking to send verification code to my home It has not been working since Feb. 18. Better show today or I will quit using their card….remedy wasting time!!!!!. Can reach out rather than trying the phone again up again!!!!!!!!. Moment while we get this straightened out and then disconnect sense to run their website social and DOB.Told her couldn. 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