They come in different types like gas, electric, tankless, and specialty water heaters. and this can impair the function of your water heater if you don't address is. If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. Wait for some time and the hot water supply is ready for use. Check out theProduct Selectoron our website to narrow down which product is right for you based on intended use, number of applications, and energy source! This is an exclusive feature of the Richmond tankless water heaters. This is an exclusive feature of the Richmond tankless water heaters. We use cookies to ensure that we give you the best experience on our website. You need to make sure that all faucets are closed. If your Rheem tankless water heater shows an error code 00, try restarting it. Low voltage to the water heater. Most efficient water heater available with up to $5,000 in lifetime savings and less than 2 year payback*. When removing anode rode, first make sure the cold water supply is turned off. These can also be helpful to a technician. You can also call a qualified and professional service technician. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. Corporate Office: 1100 Abernathy Road, Suite 1700 These units obtain combustion air from the outdoors. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Recommended Environment: Indoor. Hard water deposits can therefore accumulate in the bottom of the tank. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . Allow several gallons to flush through the discharge line to an open drain. Take advantage of warranty protection for your Rheem heating, cooling and water heating equipment, Find what you need to keep your Richmond equipment working perfectly. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service However, since gas as a fuel source is cheaper, they cost less to run. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Do not open the inner door of the appliance and try to light the burner by hand. Like other water heaters in the Essential series, the RMTEX-18 has copper immersion heating elements with brass tops. The reference mark A or 1 mark represents an approximate water temperature of 130oF. Corporate Office: 1100 Abernathy Road, Suite 1700 If you continue to use this site we will assume that you are happy with it.. Check for any error codes. You can also clean the burner by scrubbing with mild detergent. The article reviews important features and models. Inspect the combustion air-inlet and vent systems. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Analytical cookies are used to understand how visitors interact with the website. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. Not only are they highly efficient, but they can also save you money by heating water only on-demand. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Drain the water heater and piping if they might be subjected to freezing temperatures. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Get the latest in Richmond Racing news. Rheem Manufacturing Company Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. The pilot burner should be cleaned or replaced in this case. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. Carbon monoxide (CO) is a tasteless, colorless, odorless, and highly poisonous gas which can be deadly to humans in high concentrations. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Because the water is heated only when it is needed, the outgoing water temperature remains constant. Rinnai models. This allows you to set the thermostat high and avoid the heater reaching a dangerous temperature. This cookie is set by GDPR Cookie Consent plugin. Check that the ground conductor on the water heater is properly connected. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. House generators are quite expensive. All Rights Reserved long, narrow path to the heat exchanger. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. Locate a category below and choose one of the available options. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. in your tankless water heater making it difficult for water to travel through the Richmond Encore Tankless is about one third the size of a conventional water heater. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. This can take up to 24 hours. All Rights Reserved This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Mike R. is online now Related Plumbing Questions Heater tankless. Richmond Encore Tankless is about one third the size of a conventional water heater. It can also be helpful if you understand some of Richmond water heater error codes. Here is the answer, Rheem Tankless Water Heater Error Code 13. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Rheem Manufacturing Company Click here to browse our high efficiency tankless water heaters! Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Close the valve on the cold-water pipe feeding the water heater. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. For instance, some Richmond heater owners say that their units wont stay on. These cookies track visitors across websites and collect information to provide customized ads. Step 01 - Turn Off The Power. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. In short, Richmond water heater troubleshooting can give you tons of insight and knowledge if you know how to make use of it in the best way. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. water you felt was the trapped water. The first ensures that the unit adjusts power to meet your demand for hot water while avoiding wasted energy. Toggle the ON/OFF switch located on the lower assembly to the OFF position. JustAnswer-Q&A 5.09K subscribers. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. link to Why Does My RV Carbon Monoxide Detector Keep Going Off? Self-modulating power control. Schedule updates, race results and event photos. These cookies ensure basic functionalities and security features of the website, anonymously. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Calcium and Magnesium are the two minerals that most often cause scaly buildup, The series is made up of a number of whole-house and point-of-use heaters. Make sure that you clean all parts (tank and all heating elements) thoroughly. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. In addition to the hot water you needit gives you the power to know, control and protect. Stop and follow the safety precautions as above if you smell any gas. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. Richmond water heaters meet the same standards as those of their parent company. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. prevent this, but now that you're aware of the problem, you can avoid jumping Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control. 28 results for "Richmond Tankless Water Heater" RESULTS. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Set the thermostat dial to desired setting by turning dial counter-clockwise. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. Draining or troubleshooting the water heater is pretty straightforward. They are small enough to fit almost anywhere in your home. read more Patrick Next > The company also has a corporate office in Atlanta, Georgia. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. But opting out of some of these cookies may affect your browsing experience. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. Close the hot water taps and remove or turn off the circulation pump, if any installed. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - Turn on the manual gas shut-off valve near the water heater. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. The further your water has to travel from the water heater to Do not attempt to remove the inner door. If it goes out, repeat steps 3 to 9. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. Product Type: Tankless Water Heater. VIEW PRODUCT. The best thing to do is to call their customer support. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Each reference mark above or below these points indicates an approximate change of 10oF. Continue holding down the gas control knob for about 1 minute after the pilot is lit. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Fold the insulation and expose the thermostat. Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. Use a match or candle flame or smoke. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . These are designed to meet a diverse range of water needs. Another possible reason is the blower is unplugged. First of all, make sure that you check the venting chart (provided through Richmond electric water heater manual). This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. We do all the time-consuming research and testing for you. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. We call it Peak Hour Demand. Gas valve LEDs will light separately or together to indicate the status or an error. Do not force it. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - Any cold water that you are experiencing in At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Tankless water heaters are compact in size and provide a steady flow of hot water for as long as you need it. your household just finished showering and now it's your turn. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. Adjust your thermostat. Press and release each of the buttons once. Visually inspect the pilot burner and main burners annually. Vent Type: PVC. These cookies will be stored in your browser only with your consent. Vent up to 150 ft with 3" PVC and 60 ft with 2" PVC, Includes easy to install hanging bracket for time savings (indoor models only), Self-diagnostic system for easy installation and service, High-altitude capability up to 8,400 ft. elevation above sea level, Digital remote control now pre-wiredand 10 ft. of thermostat wire included, Supplied with a 120-volt power cord (indoor models only). (Residential gas is approximately 0.62; and residential electric is approximately 0.92). You can use a vacuum cleaner on the burner and floor shield inside the water heater. You need to remove sediment and dust as their buildup may affect the heaters efficiency. You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. Turn the gas control knob counter-clockwise to the ON position. If the water becomes too hot or even too cold, you may want to adjust the thermostat first. The knob needs to be depressed to light the water heater. Simply set the desired temperature and walk away. Electrical polarity to the unit is incorrect. Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. You will thus need to set the desired water temperature. Check to make sure that the water is on and that it flows. Telephone: (800) 845-6524. No, they are not. you need to keep an eye out for mineral buildup inside your water heater. This is another model that is available in both an indoor or outdoor version. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater.