If so the Pod can be replaced at no extra cost. <>stream . Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Available with M50 broadband or faster. And on 2.4GHz. If youve invested in a bucketload of smart home gadgets from smart lighting, Alexa or Google Assistant-powered smart speakers, connected audio systems like those from Sonos, or security products, like Nest or Ring Doorbells this update should prove particularly useful. 1. They don't seem to work with other ISPs, and there's no management interface to factory reset them. The Plume powered Virgin WiFi Pod is a hexagonal-shaped device (I am tempted to call it The Hex in reference to Wandavision), and its inelegant shape makes for an awkward fit alongside another plug. Or, take a look at our installation guide. The pulsing blue light indicates that it's ready to be set up in the Google Home app . They're going to be 5 per month for up to 3 pods. (Optional) Connect one of your Plume pods to a LAN port on your modem-router combo box via the included Ethernet cable. Switch to Virgin Media and Upgrade your existing connection with one of our broadband packages. 2023 CNET, a Red Ventures company. Tap Add Set up device New device. It will be available now to all Ultimate Oomph and Gig1 customers at no extra cost. Disconnect your old Hub (note: the coaxial cable will need to be unscrewed). That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. Here's how to access it: Step 1: Sign into your Virgin Mobile account. (Turns out there's already a bookmark in there called My Account.) Set up Google Wifi - Google Nest Help - Google Support It pulsates during set-up, blinks when it is improving the Wi-Fi signal and once its done it turns solid before turning off completely. But the basic tech works. They are paired with the Virgin SuperHub. Virgin Media has been lagging behind the competition, providing just a single router and optional wireless boosters that run over your homes power lines. Place them no more than one floor or two rooms away. Step 2: Once you're signed in, tap Settings & Preferences. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. Make sure you havent pressed the WiFi button on the side of the Booster, as this turns the WiFi on and off. Tap to select that option, and then tap Update. At least 20Mbps download speeds in every room or 100 one-off credit. (That may not seem like a lot of data, but consider that the average user typically consumes less than 1GB in an entire month. Sign in to My Virgin Media to check your existing package and upgrade your service today. There is no one-off fee. Reset your Hub to default settings, start it up and running, connect your pod and leave until it's not pulsating the white light. Instead, Virgin Media will send the hardware in the mail. Available with M50 broadband or faster. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) I havent encountered any issues, but then my speakers arent in close proximity to the Pod either. Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. Upon receiving the parcel, youll only need to plug the node into the mains socket. For many, this is an easier (and cheaper) upgrade compared to buying an entirely new mesh system. They do broadcast the SSID that they were set up with and you can connect to that and use it (if you have the password). Incidentally, those numbers spell out UPDATE. The domestic airwaves are already saturated with WiFi signals from your neighbours. It's a hassle, but at least the mobile hotspot function is now available. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. We follow the IPSO Editors code of practice to underpin these standards. Similarly, I couldn't find a way to access the BLE functionality. The sounds of stroking and scratching the cardboard. But those features are unavailable. Our intelligent Boosters: WiFi and Wired, use your home's internal electrical wiring to help connect your devices to the Hub from any room with a working socket. On the existing Booster, thats already connected to the Hub, hold the Sync button on the side for 3 seconds. Virgin Media promises speed gains of up to three times in hard to reach areas thanks to intelligent Wi-Fi extenders. Using this app, which is available in the Google Play Store and Apple App Store, customers will be able to test the strength of their WiFi signal in each room, manage the number of devices connected to their home network, pause devices handy when the children are up past their bedtime, and access customer support to help resolve any issues. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2.4GHz WiFi. (Learn More), Enter your email address to subscribe to this blog and receive brand new posts by email. Our Hub 3 is packed with fast and reliable WiFi for great coverage around the home. You can now unplug the larger Booster and move it to where you need in your home. If the connect lights flashing red, and the power lights solide white the pairing has failed. Is this booster on some kind of subscription? When ready to be paired, the Connection light will flash red. Virgin Media X Plume. But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. The power light will stay on. You can now unplug the additional Booster and move it to where you need in your home. Virgin Media customers are about to get a major Wi-Fi boost So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. Need to contact Virgin Media Customer Services? That means you will need to manually reconnect things which used the old name. Well update this article when we hear about exactly how WiFi Pods compare with the existing Pods available from Plume in the United States. Provide ventilation as the Boosters can get very warm while in use. Create an account to follow your favorite communities and start taking part in conversations. However, for iPhone owners in particular, it's not immediately clear how to enable the feature. Pretty crappy! For example, Plume boasts that its system continuously learns from your use and performs self optimisations to keep things running smoothly this includes automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential. Plume recently launched a new feature, dubbed Sense, that transforms its existing SuperPod hardware into motion sensors to alert you when a potential intruder is moving around the house when all family members are out-and-about. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. \, Follow these simple instructions to install the Booster. Some general googling and the FAQ here hasn't explicitly answered my question so here we go. Mesh networks were originally developed for enterprise settings like offices, shopping malls but have since gained popularity at home as people invest in more devices and want total coverage throughout the home. There are double Ethernet sockets on the Pod. All rights reserved. The weakest area in the house is on the first floor and out towards the rear garden (the Hub is closer to the front of the house). But, I'll be honest, I think Virgin are a bit cheeky to charge extra for these. Virgin media pod is an intelligent #wifi extender that helps #internet reach black spots within your #residential and #commercial property.It is super easy to install. At which point, it may be more cost effective to buy a decent router or your own mesh system. Re: WiFi Pod Keeps Going Green on 12-11-2021 16:28 You need to move your Pod nearer to the Hub so it can resync, and move it back. Press the sync button, on the side of the Booster connected to the Hub, for 3 seconds. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. Experienced in both magazine and , Unbiased and independent advice on what to buy, Virgin Intelligent WiFi Pod price and availability, You should buy the Virgin Intelligent WiFi Pod if. So, how much of a boost does the WiFi Pod bring? With support for in-home roaming, devices are pushed to the closest port of Wi-Fi access whether thats the Hub or Pod. That process can start up again if theres a change in the Wi-Fi environment, or if the Virgin Hub has reset itself. Receive expert tips on using phones, computers, smart home gear and more. With more people staying indoors, home Wi-Fi has taken a battering. how the Plume adaptive WiFi works in their whitepaper, Join Virgin Media and get 50 bill credit, Dual-band, dual-concurrent radio operation. Comes with four gigabit Ethernet ports you can plug in up to four wired devices at a time. "When I plug the pod in halfway between the garden and the hub" guess they're okay as long as you have sockets in the middle of your lawn? Virgin will remotely log in to your SuperHub and forcibly rename your 5GHz network to be the same as your 2.4GHz one. Hub 4 and wifi pod. So second hand ones dont work Im afraid. Nice! Can I use a second hand Intelligent WiFi pod? : r/VirginMedia - reddit Otherwise set-up is a case of plugging the Pod in and waiting itll automatically see your router settings and network conditions, joining and extending your wireless network wirelessly, creating a mesh network. , Your email address will not be published. Despite its inelegant shape, in use the Virgin Intelligent WiFi Pod is elegantly simple. This means your laptop will always be connected to the node with the strongest signal without you even realising anything as changed. Now, press the sync button on the second Booster for 3 seconds. Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. endstream endobj 4 0 obj And the more speed your Hub gets, the more your WiFi can do. To try again: For those who arent subscribed to these pricier bundles, youll need to cough up an extra 5 a month for the improvements. Plug the additional Booster into a mains socket, in the same room as the Booster that is connected to the Hub. Delivered Tuesdays and Thursdays. then google it, you'll probably find that it is the same thing. Press question mark to learn the rest of the keyboard shortcuts. And away from interfering devices with a motor like a washing machine. Reduce connection problems on multiple devices. Port 53 is open on the device - but doesn't seem to respond to anything. Virgin's Intelligent WiFi Pod is here to wipe Wi-Fi blackspots from existence, Kob began his career at What Hi-Fi?, starting in the dusty stockroom before rising up the ranks to join the editorial and production team as the Buyers Guide editor. If they sourced a decent hub with external antenna - rather than the crappy Arris product they use - their customers would have better WiFi without the need to pay for more gadgets. Easy to set up,. Step 3: There's only one option here, and it's $5/250MB Daily Mobile Hotspot. If you move the Pod too far away it will loose connection. If its not a technical issue you need help with then were here to support you on any account problems you might have from upgrading your services to finding out what packages we can offer you. Cheers for your help and apologies if I've got this completely wrong. Enjoy great WiFi coverage thanks to four built-in antennas that extend and maximise your WiFi coverage around your home. More info. Video guide prepared by Luqman Khanhttps://www.luqman.euHere is with how to self install virgin media pod. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) After the lights have flashed on, connect the Booster to the Hub, using the Ethernet cable provided. Confusing info about that? I pay for 500Mbps and I get it. Yes. Virgin Media upgrade to boost your Wi-Fi signal throughout your home 2. Theres some room for confusion between Virgins Intelligent WiFi and its WiFi Plus service. Connect the new Hub to the mains power supply and plug it into the wall. Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. Follow these instructions to set up your Plume with modem-router combo box: Download the HomePass app and sign up to start the setup. We expect you to get full satisfaction from our Mobile Deals and Broadband, TV, Landline Packages, and that is why weve worked hard to put together a learning and help space where all of your problems can be resolved quickly and efficiently - today. All going well, for the majority of the WiFi Pods lifespan you wont see the light in action. You can check our list of the best Wi-Fi extenders for other options in boosting your home Wi-Fi. You may find that some equipment roams onto the 2.4GHz network because it is marginally stronger and never connects to the faster 5GHz network. If I plug an Ethernet cable directly into the SuperHub, my laptop gets these speeds. If you wanted better Wi-Fi with Virgin in the past, the only option was to stick the Hub into modem mode and upgrade to a mesh system, meaning additional boxes and clutter. But there's one feature I've missed: mobile hotspot. Take control of your WiFi with the Virgin Media Connect app The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. Testing speeds with the TamoSoft Throughput and close to the router revealed upload and download speeds in the 90Mbps+ range (average of 74Mbps and 81Mbps respectively). They're useful, but come with some annoying limitations. Then follow the steps to set them up again in our installation guide. For purposes of this tutorial, let's keep the focus on that phone-based option, as I think it's the most expedient method. Additionally, there's no plug pass-through, so this will take up a socket in your home. WiFi Pods wont need to be installed by an engineer. It lets you run a super intelligent WiFi home scan to smooth out any snags, speed up your connection all around the house, and pause WiFi to any device when you need to perfect for when its the kids bedtime. He lives in Michigan, where he previously owned two escape rooms (chronicled in the ebook "I Was a Middle-Aged Zombie"). Solved: Setting up a Pod - Virgin Media Community - 4966528 If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. The Power light will come on and the Connection light will flash amber. Simply plug it in, turn it on and let it #sync or integrate with the router. Step 5: Tap Settings > Cellular and you should see a Personal Hotspot option. Plan ahead. Virgin Media Help & Support Virgin Media services are only available in eligible Virgin Media network areas. (That . If youre using an extension youll want one with at least three sockets. This can be done in a desktop browser or in Safari on your iPhone. When you click Finish on the final screen your wireless set-up is complete. This is the same underlying technology seen in rival products from Google, Amazon, Netgear, and BT. Well, that's the theory. If you don't see the Personal Hotspot option in the Cellular menu, you may need to manually update your iPhone's carrier settings. They're also meant to come with ad-blocking and speed-testing. (not very secure I know). Here youll find all the help you need for Virgin Media related problems and issues. Good luck. Use a pen tip to press the rest button for 7 seconds on all the Boosters in your home. Wi-Fi connections would become noticeably weaker here. The 5GHz barely connects and the 2.4GHz is a bit wobbly. Spectrum.net Hard reset router for at least 30 seconds when it loads back up give the pods 24 hours and see if that improves. First up, the new WiFi Pods will bring a so-called mesh network to your home. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) When you activate the hotspot feature, it remains live until the end of the following day. The WiFi Pods are part of Virgins rollout of its Intelligent WiFi Plus service, available to Virgin customers with Hub 3 and Hub 4 routers. How to enable Virgin Mobile's hotspot feature on your iPhone The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Move closer to the BoosterTry moving to a different room or closer to the Booster before connecting the device That's what I'd normally expect to do myself with any other booster. And, because the networks insists on putting all the SSIDs on the same frequency - I've noticed an overall slowdown in my WiFi speeds. My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. Plume Setup. Virgin Media customers suffering from less than average speeds around the home can look forward to boosting it with the WiFi Pod. Update or delete your post and re-enter your post's URL again. Connect the coaxial cable to your new Hub and secure it with a spanner (this will be included when you receive your new Hub). Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. From there, the setup is nice and simple. Pretty good! Today, it has a new solution for better Wi-Fi: the Intelligent WiFi Pods. Turn WiFi on and offIt may sound simple but try turning the WiFi setting off and on again from the device you are using to find a stronger signal. For me, stability has improved in weaker areas, coverage is better and there have been fewer connection issues. Then scroll down to Manage Mobile Hotspot and tap it. For verification see virginmedia.com/fast. The following screen instructs you to "Go to Settings/System > System Update > Update Phone," but iOS has no such option. To verify click here. A couple of devices kept losing connectivity completely. Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. (And your first time is effectively free, as Virgin is offering a $5 account credit between now and July 16.) WiFi Pod Compatability. Tap it, then toggle it to on. 1 Reply More posts you may like r/VirginMedia Join 6 days ago (I did.) Be sure to position pods in central locations along the . Simply plug it in, turn it on and let it do its #job In the next video, I will explain with what you can do to create a chain of #wifiextender in order to build a #cloud #wifi that your neighbours can benefit from too, if of course you want to help. These tweaks are designed to improve in-home coverage in hard to reach areas and is particularly beneficial for those in large households with lots of connected devices, Virgin Media claims. A few more extra things to note about the WiFi Pod. Virgin Medias mighty Hub brings the magic right into your home. To verify click here. I'm also not sold on the mesh concept. If youve a Virgin Media Booster, use the tip of a pen to press the Reset button on the additional Booster, for 7 seconds. Welcome to Virgin Medias help and support page. Some of my gadgets get confused when there are multiple networks with the same name. (note: the coaxial cable will need to be unscrewed). From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide.