Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. The Haven has plenty of space for guests to lounge and relax. We were escorted on by the Concierge and he took us to lunch. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. From here, the sky is quite litterally the limit. We may receive compensation when you click on links to those products. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Learn more. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. With up to 1,392 sq. I thought our room steward did the cleaning and turning down/making up. DECK 16. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. 1,382 sq. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Check here before booking an award fare. We planned on bringing his food up to him as it arrived. Plus Ups are excluded. We rarely use the phone - we normally talk to them in person or leave a note. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. A butler, on the other hand, is much more focused on your in-cabin experience. A, This is a question than I hear many first time cruisers ask but luckily we've never had. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. This post contains references to products from one or more of our advertisers. Just up the tip. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Your butler will also remember your preferences and attend to your every need. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Priority when making specialty dining reservations and entertainment onboard. That was also fabulous to be able to graze while all 4 of us got ready for the day. Explain the pillow menu and deliver your selections to the room. You will be able to leave a comment after signing in, By Each suite has been designed with style and comfort, along with a view that changes with every port we visit. There is some crossover, of course, but that's the general delineation. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. There are certain times of the day such as breakfast and early evening when they can be very busy. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Priority when reserving restaurants and entertainment onboard NCL vessels. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. All Rights Reserved. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. Help you plan and execute a cocktail party you host in your suite. Powered by Invision Community, Also I was told my last cruise they give you those cordless. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. What is being described on this thread is reality. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Compare the cost in points or miles to cash, and see which option is best. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) 19952023, The Independent Traveler, Inc. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Overall a very nice experience. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE Copyright 2023 Northstar Travel Media, LLC. The Maite'd was appalled and informed us.the butler will do that. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. There are select categories of Suite which come with specific additional amenities, too! For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. //