Is there some other test/log I should be running/looking at? In my demo, the video was lagging. Find out more about the Microsoft MVP Award Program. Video calling makes connecting virtually almost as much fun as being there. 05:51 AM. Turn the notification about blurry apps on or off. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. Also I bet region might have some effect there. My previous laptop was an older HP EliteBook. InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Do you know if Microsoft support monitor this forum? In case you find the need to blur your video background during a call, you can do it in a couple of clicks. How does the background effects feature work. You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. You should reach out to your Office 365 administrator. We have MS accounts in our organisation (120+ user). I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. on Minimize distractions and disruptions in virtual meetings with background blur. Image quality from Brio in the Win 10 camera app is excellent at any resolution and image quality in Zoom is also really good. We gladly put the money back into creating helpful content for our channel. @jsquaredz- The issue seems far more severe with high quality cameras. May 31, 2022. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. No settings unfortunately. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Teams has been good until 2 weeks ago. Teams also supports background blur on iOS devices. I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. We also have fiber optic internet. For me it is unbelievable that not more Microsoft Teams users are complaining about that. Hi all, I recently got a new work laptop (HP EliteBook 840 G7). Stay connected to people even when youre apart. Find out more about the Microsoft MVP Award Program. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Has anyone had a similar issue, or knows how to fix this? I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. I have raised a feedback for you here. However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? Thats not the case. @jsquaredzThanks. Be sure someone hasn't played with meeting policies too. Can Microsoft enable a higher quality video mode to make Teams competitive with less convenient streaming software? 05:22 PM A few things to note for Microsoft (i am sure they already know about this but just in case). Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. The video quality is crystal clear no matter what (dependent on connection speed which is understandable). Here is a video I put together showing this issue. Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? If I join from my iPhone/iPad, i have no issues. - edited You can also try to consider other factors like packet loss and jitter. June 03, 2022, by We do have a couple of Microsoft Gold Partners I can reach out to. File sharing, tasks, and polling. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. Starting the same video from SharePoint works fine Jan 22 2019 Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. When I pin one of the blurry colleagues his image becomes sharp. @wfGTI stumbled onto this thread while looking for fixes. Labels: Best Practices But then when troubleshooting Teams an hour later, Teams was fine. Once you have a few people on and their videos are tiny you cant notice anymore. While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. Setting is on automatic, but changing to highest bitrate makes no difference. Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Zoom = perfect, Teams = not useable. The same issue! Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. MS Team force the poorest 360p video quality without any option for user to select a better setting. May 01 2020 Jun 29 2020 3. 2. - edited YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! So there's nothing more to do than just wait until MS fixes the issue? https://office365itpros.com/2020/07/22/teams-memory-management/. Teams powerpoint sharing video quality. Might be some blocked ports MS Teams I using? https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. 12:14 AM, Same issue here: Uploaded a recorded screen session, with. Thanks for the feedback. If i open Teams in the browser, i have a good quality. I think that there are a number of things that you might not be thinking about when sharing. Are there any special requirements the video needs to fulfill? We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). - edited We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. on Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit Jun 30 2020 https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. However, you can turn it off at any time. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! TERRIBLE!!! 12:19 AM. Stevee100 Mar 10 2022 Amber Waisanen Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Select Blur to blur your background. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Here is hoping that MSFT will look at this and improve the video resolution. 06:58 AM Quickly present a more professional setting. For Teams one of the adjustments involved 'reduced video resolution'. Also, the meeting recording also shows my stream in full quality. I've read a lot about this issue. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. :( (Teams is my LEAST desirable video app service. @jsquaredzI just installed Teams on Windows 10 pro and video is blurry. 06:29 PM. The cost to you is the same whether you use our links or not. Background effects are currently available for PC and Mac client applications. The first being what size screen are you sharing from. I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. Stevee100 The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Even when they zoom in it's just all blurry. I would recommend voting up and getting as many to do so to get it in front of the product team. Join a Teams meeting and ask your participants to turn on their cameras to display a 2x2 grid of four participant videos at once. Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 Sharing best practices for building any app with .NET. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Aargh. Either dshow has a bug or the teams client. @Trond_WibeI also have poor video quality video with my 4k camera. 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. What a terrible first intro for them, as Zoom works flawlessly. I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. We've been in this holding pattern of the upgrade since March. That's pretty bad. @jsquaredzHm, so no solution yet. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. https://youtu.be/aW3U16OKTiA View best response Labels: Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. @CW1981 Sorry you are having problems. Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. I am using a Logitech c922. In Display Settings, verify Scaling is at 100%. ? Unlimited one-to-one meetings for up to 30 hours. Please MS fix this asap. Asian and Pacific Islander Heritage Month. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. on Click on the same ellipsis icon (three horizontal dots) as mentioned before. Thank you for your valued time in responding. 05:00 PM. September 26, 2020. Mar 05 2022 You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. this quality is not acceptable. Please MS fix this asap. Zoom fully supports screen sharing in 4K monitors. You'll appear nice and clear while everything behind you is subtly concealed. Here is a video I put together showing this issue. But have I missed something? In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. While you're setting up your video and audio before joining a meeting, select Background filters . Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. I am using a Logitech 922 PRO HD Stream. I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. May 26, 2022, by Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. It seems to cap out at 1080P with very strong compression at a low framerate. It's just below the video image. Yes its still pretty much the same. New: Microsoft Teams Premium, the better way to meet Are there certain settings tools that make higher quality videos more likely? To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. May 01 2020 We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. Background blur is a technique used in virtual meetings to help keep the focus on you. seanpenrose For more info about how to do this, see Make older programs compatible with this version of Windows. Which logs are you referring to specifically? on FIX: BLURRY or PIXELATED Screen in Microsoft Teams Office Tutorials 6.68K subscribers Subscribe 19 Share 7.5K views 6 months ago Teams Social Media JOB OPPORTUNITIES! - edited 06:41 AM on By removing distracting details in the background, the focus remains on the subject in the foreground. On desktop, your new background is set. On your mobile device, selectBackground effects. 2) get with your TAM (technical account manager) with your premier support contract if you have one, if not then use some of your software assurance premier incident credits > all to ask for an O365 Network performance assessment engagement. I did include myself in the user voice for Teams. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. Sharing best practices for building any app with .NET. Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Jan 22 2019 Can I use different backgrounds while on my tablet or mobile device? 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. This Windows 10 feature enables you to manage when notifications appear. Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. Teams also supports background blur on iOS devices. 04:18 AM This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). @jsquaredzIt's now almost october 2020. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. All that being said, i do love teams. It will give you a detailed report of what the issue is. I'm thinking you might just need to upload higher quality video. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. Please MS fix this asap. This Windows 10 feature enables you to manage when notifications appear. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? I actually made this video after a day of terrible quality meeting video chats. Jan 22 2021 Sep 30 2020 DAZachHoiberg Hi @adam deltingerthanks for the response. @exportakademiaDo you had a solution for this already? There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). 04:27 AM. by It would be nice to see real people and not minecraft villagers :). Video was poor and audio was choppy. 5 GB of cloud storage per user. Our company has been phasing back-to-the-office this month. Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. 04:57 PM I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. They can look at the logs and diagnose your issue. On a desktop selectBackground filters. After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. Sharing best practices for building any app with .NET. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. Background images are currently limited to PC and Mac clients. Like a pro app. In my understanding, we recommend you check if your bandwidth is sufficient. I'm a huge fan of Microsoft. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! Thanks All. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Seems that if you use the Teams web-app instead of the desktop-app, video quality will improve significantly. Select action center, and then select Focus assist. ZOOM with 720p using the same cam on the same device. seanpenrose I set it to 16:9 and zoom things in on my screen whenever I am sharing though. It turns out it was back focusing terribly (focused behind me by at least a foot or two). BTW: I'm running the Teams desktop app in preview mode with version1.5.00.5967 (64-bits). - edited We usually use the MS TEAMS, but we use sometimes Zoom. Just wish the video quality could be addressed. Could be a few things to check here. What are the system requirements for background effects in Teams? 0 Sign in to comment Sign in to answer We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Which Windows operating system am I running? - edited The video is very blurry after the background effect is enabled. Same exact experience with teams. Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. Get together virtually anytime and anywherewith a video conference. Should I avoid the desktop app?All thoughts / solutions welcome. In Fix scaling for apps,turn onLet Windows try to fix apps so theyre not blurry. https://youtu.be/aW3U16OKTiA View best response Labels: Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. Mar 05 2022 August 03, 2021. Are you uploading pre-recorded content? Unlimited chat with coworkers and customers. Social Media JOB OPPORTUNITIES! All of our company issued user devices exceed the hardware requirements, - edited If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". Give the companies the option to have a MS Teams appliance local on their gigabit network. it is now November 2021 .. still same issue .. how is that! (Work from home | No. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. This will open a 'Background settings' panel to the right. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. E.g. Find out more about the Microsoft MVP Award Program. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. 1. Of course I tested a bigger video with high resolution, but there was the same problem. 09:00 AM. There is no workaround for OBS that I am aware of. I've seen those articles, but don't think they help me any. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. My workstation has plenty of resources on a 500mbps FrontierFiOS connection. Each user that is added has the same as stream. port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. 05:22 PM Find out more about the Microsoft MVP Award Program. I've personally not had video quality problems, but there are currently many reporting video quality issues. After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. The problems could be solved when you deleting the cache of Teams! Sharing best practices for building any app with .NET. 02:37 AM 05:50 AM This is blurry camera on Microsoft Team. The higher the resolution, the better your images will appear. The resoult is the same: the problem is in the TEAMS system. To find out your version,see Which Windows operating system am I running? so Teams is not trying to get the highest resolution. but even after hours it is available at Stream with 360p only. SharePoint is just serving up the file buffered. Mine is. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. 12:16 AM @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. But it will be max 720P in teams. Let me explain. Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. Then, click on the 'Apply background effects' option from the overlay menu. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. by Jan 22 2021 Host your video conference in a virtual shared space. Close Teams, clear Teams Cache. Very confusing but I need to know this will be reliable. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. August 03, 2021. 08:58 AM The next being what size screen are you viewing on. @UKITGuyWould like to see if you find solution. May need to switch to YouTube. Here is a video I put together showing this issue. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. Archived post. November 29, 2021, by A Microsoft customizable chat-based workspace. I found many customers have the same issue in Microsoft Teams. Discover more. But the Zoom (what use the same camera and internet) working fine. @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. February 01, 2023, by -- I think MS needs to actually improve their app itself. Is it poor Teams application? I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). Do they experience the same issue? Hi Trond - you might be right, because I don't get real complaints for other participants. :). This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. Aug 23 2019 anonymous-user Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Are you able to provide the same bandwidth scenarios for Skype for Business for comparison? My company are all software developers with high end computers and gigabit internet connections yet we can't screen share a lot of the stuff we're doing in Teams due to the compression killing contrast between text elements and the low framerate making it difficult to follow.