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I did this on a Deco mesh. Guide to the BT Business Smart Hub. Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? Check that you're connected to your Hub's network. So the question remaining is does it actually work on a residential Smarthub? - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. - edited Guide to the BT Business Smart Hub 2. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. Thanks. Find your model. I saw the post about the public/private. Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. It can also be used as a VOIP phone through BT Broadband Talk. Broadband speeds At least Ive got Sonos working now even though it is at the expense of 5ghz. Then use the Orbi router in router mode. Click a dropdown for your model of hub. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Fix problems or report a fault with our troubleshooter. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. 11:58 AM. ? How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y I didnt find this to be the case - with 5GhZ turned off my BT service was virtually unuseable. Bridge mode does appear to exist on the Smart Hub. all fixed. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. Does anyone know if a Sonos Boost would resolve the issue? 01-10-2020 Im paying for faster broadband than 135Mbps and I expect full functionality of my BT smart hub. How are people to fault trace if they dont know all of the possible scenarios? "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. On your device search for your network and enter your password exactly as shown. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. I worry that they will up the minimum in the future too so every subscriber is gladly welcome. I believe I was one of the first to flag this issue up to BT around 3-4weeks ago. Links to user manuals and other documents for BT Hubs for broadband. This brings up a hidden page. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. I have never tried using just the modem section with a different router. Smart Setup is BT's online set-up wizard. Connect using the QR code Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. "We're aware that a very small number of customers are experiencing an issue with their Smart Hub 2 connecting with multiple streaming devices on their wi-fi network. Also, it took a number of days for me to find this thread of communication online. Do I need a WiFi 6E router to use WiFi 6E products. Simply connect a 3rd party router to any LAN port on the hub. 03-10-2020 To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . 01-10-2020 Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. If you've just connected a new device to your Hub, but didn't see Smart Setup when you expected to, there could be several reasons: Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Let's take a look at the legacy BT routers that are still capable of getting you online. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. Use our hub light guide. Configure the modem for transparent bridge or modem only mode. Can you seamlessly switch back and forth between the two modes? You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? No problem. 7:56 PM BT will be rolling out an update to all devices later this month. However, some older devices are incapable of operating on both. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. 9h23. Guide to BT Business Hybrid Connect. How do you turn off wifi? Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Then you can use the Orbi router in Router mode.3. Understand rental and other basic charges, Enter the admin password. (the macaddress is the same as the wifi router apart from a few letters.) Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 30-09-2020 As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. Great. AP mode is preferred if you have a ISP modem/router that can't be bridged. The setting is on a page hidden on the home version. ford fiesta mk7 hidden featuresSummary of Contents for SAGEMCOM CS 50001. Almost instance response. On a PC or laptop connected to your hub, enter http://btbusinesshub.home or 192.168.1.254 Click on Advanced Settings Enter your Admin password if prompted (can be found on the base of your Hub) and click Ok. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. You'll find it on the back of the Hub if you haven't updated it. My assunption is that as both the FTTC and FTTP models use the same firmware they work in exactly the same way. Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. It works on my Business Hub 6, in fact it's not even hidden. It looks like the 'Bridging' button simply does not work. Ask questions and share tips with other people 24 hours a day. Enter the username and password for your BT Smart Hub 2 router. It never occurred to me that bridge mode would bypass the router section. Select the Link Configuration sub-tab. Ive had the cant find Sonosproblem for a couple of weeks. Just log in to. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. A friend with BT Broadband was kind enough to check their regular BT Smart Hub 1 (2016+) for me, but not able to test whether it actually works, as they don't have a 3rd party router. The router is now displaying hidden ssid. Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Guide to 4G Assure. The default IP address is 192.168.1.254 but you can change that here. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. I connected a laptop via ethernet into it. 01-10-2020 We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. I too have just discovered this thread, having tried to sort things out for the last week. ), on BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Yes you can switch back and forth from AP mode to router mode using the RBRs web page. Can Nigeria's election result be overturned? Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Accessing the Hub Manager using a Hub 3 or Hub 5. So first step is to go to a PC or a mobile device that has a web browser that's usable.